Jerome McConnell
Fort Oglethorpe,GA
Summary
Hardworking Stocker experienced in operating forklift and palletizer to move products between trucks, storage areas and sales floor locations. Offering solid customer service background and strong attention to detail. Commended for maintaining accurate inventory counts. Reliable grocery stocker with experience in inventory management, product rotation and customer service. Strengths include time management, organization, and ability to work under pressure. Proven ability in maintaining cleanliness of storage areas and assisting customers with locating items. Commitment to efficient operations has contributed significantly to previous workplace productivity.
Overview
3
3
years of professional experience
Work History
Grocery Stocker
Publix
Ringgold, GA
04.2023 - Current
- Monitored temperature of coolers, freezers, and refrigerators as needed to ensure food safety regulations are met.
- Built promotional displays for featured products in accordance with corporate marketing plans.
- Ordered additional stock when needed from vendors or suppliers to maintain appropriate inventory levels.
- Assisted customers in locating desired items within the store.
- Checked expiration dates on perishable items to guarantee freshness.
- Verified stock levels of existing products on store shelves to ensure adequate inventory levels.
- Reported any damaged goods or out-of-date items immediately to management personnel.
- Restocked shelves after each customer purchase for optimal display presentation.
- Responded quickly to any customer inquiries or complaints regarding stocked items.
- Organized backroom storage areas in order to maximize space utilization.
- Adhered to safety protocols while unloading shipments from delivery trucks.
- Ensured that all products were properly labeled according to company standards.
- Moved heavy merchandise around the store using pallet jacks or other necessary equipment.
- Stocked shelves with products based on customer demand and sales trends.
- Processed returns and exchanges efficiently according to company policy.
- Maintained a clean and organized work area to ensure maximum efficiency in stocking shelves.
- Inspected product quality and quantity before restocking shelves with new items.
- Received, unpacked, and stored incoming merchandise according to company guidelines.
- Rotated and faced product displays for optimal visual appeal.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
Customer Service Representative
Lowe's
Fort Oglethorpe, GA
11.2021 - 05.2022
- Provided accurate information about products and services to customers.
- Identified opportunities for upselling additional products or services based on customer needs.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Education
Certificate And Diploma - Industrial Electricity
Chattanooga State Community College
Chattanooga, TN12-2024
Skills
- Pallet jack usage
- Product labeling abilities
- Merchandise unloading
- Stock rotation requirements
- Heavy Lifting
- Physical Stamina
- Safety processes and procedures
- Complex Problem-Solving
- Inventory reporting
Timeline
Grocery Stocker
Publix
04.2023 - Current
Customer Service Representative
Lowe's
11.2021 - 05.2022
Certificate And Diploma - Industrial Electricity
Chattanooga State Community College