Project Management Professional with expertise in scheduling, resource coordination, and leading cross-functional teams. Proven ability to manage complex workflows, align stakeholders, and deliver projects on time and within scope. Skilled in process optimization and proactive problem-solving, driving success across diverse initiatives. Committed to enhancing project outcomes and contributing to team excellence.
Overview
14
14
years of professional experience
4
4
Certifications
Work History
Project Manager /Personnel Training Coordinator
Watchtower Bible & Tract Society of New York
Fishkill, New York
06.2020 - Current
Served as Project Manager and Personnel Coordinator, ensuring project alignment with charter and objectives.
Led daily planning sessions with core team of 3–5 members to outline project scope and schedules.
Directed weekly Safety, Oversight, and Coordination meetings, facilitating discussions and distributing minutes to stakeholders.
Coordinated briefings for broader team of 25–30 personnel to monitor schedule execution and identify risks.
Created and managed weekly schedules for 25–30 team members using Microsoft Teams, optimizing resource allocation.
Maintained communication channels with stakeholders to align deliverables with organizational needs.
Provided coaching and problem-solving support to team members, addressing obstacles to ensure progress.
Conducted daily reviews of work output to prevent scope creep and maintain execution quality.
Furniture Warehouse Manager
Watchtower Bible & Tract Society of New York
Fishkill, New York
06.2019 - 06.2020
Supervised daily warehouse operations, leading a team to inspect and store incoming furniture items.
Maintained accurate inventory records through data entry and routine audits for consumer transparency.
Coordinated fulfillment of customer orders by pulling, cleaning, packaging, and staging items for delivery.
Ensured compliance with safety standards and operational procedures in the warehouse environment.
Trained and certified in operating Raymond walkies, forklifts, reach trucks, and scissor lifts.
Relocation / Transfer Assistant
Watchtower Bible & Tract Society of New York
Fishkill, New York
06.2015 - 06.2019
Executed full occupant transfer operations between facilities, ensuring effective communication of personal items and procedures.
Packed, wrapped, and loaded belongings into box trucks with precision and efficiency.
Ensured secure and organized handling of items during entire relocation process.
Scheduled moves and enforced strict adherence to timelines for each relocation.
HVAC & Mechanical Systems Experience
Watchtower Bible & Tract Society of New York
Brooklyn, New York
04.2012 - 06.2015
Assisted licensed boiler and chiller operators with daily operations and routine maintenance tasks.
Executed comprehensive overhauls, including full shutdowns, inspections, cleaning, and safe equipment restoration.
Diagnosed heating and cooling issues in occupant spaces, ensuring timely and effective resolutions.
Performed scheduled HVAC maintenance, including pump lubrication, filter replacement, and fan cleaning for optimal efficiency.
Education
Some College (No Degree) - HVAC
TCU
Fort Worth, TX
05-2009
Skills
Project management
Resource allocation
Risk management
Meeting facilitation
Microsoft Teams
Inventory management
Effective communication
Process improvement
Problem solving
Team leadership
Coaching support
Schedule coordination
Staff training and mentoring
Strategic planning
Project scope analysis
Project planning
Certification
HVAC Service Technician Certificate
Pending Certifications
Project Management Professional (PMP) Certification – In Progress
Earned 35 Professional Development Units (PDUs) toward certification requirements.
PMP application reviewed and officially accepted.
Exam scheduled, actively preparing to achieve full certification.
<ul><li>Daikin Project (Electronics & Consumer Products)</li><li> Developed VILT content and presentations covering technical and non-technical topics.</li><li> Authored video summary scripts and WBT scripts.</li><li> Created assessment question banks and ensured adherence to client guidelines.</li><li> Managed client relationships and project timelines.</li><li> Content creation in English & Hindi. Content conversion from English to Hindi.</li><li>Hyundai Project (Automobile)</li><li> Designed digital training content and presentations for sales and service teams.</li><li> Optimized and restructured business presentations.</li><li> Worked closely with clients to meet requirements.</li><li>Sony Project (Electronics)</li><li> Created VILT presentations for service personnel training.</li><li> Developed online exams and assessments for training sessions.</li><li> Engaged with clients for effective presentation delivery.</li><li>Godrej GCPL VISTAAR Project (FMCG)</li><li> Developed English and Hindi video scripts for training videos.</li><li> Collaborated with SMEs, graphic designers, and audio artists to produce sales training content.</li></ul> at NIIT Ltd.<ul><li>Daikin Project (Electronics & Consumer Products)</li><li> Developed VILT content and presentations covering technical and non-technical topics.</li><li> Authored video summary scripts and WBT scripts.</li><li> Created assessment question banks and ensured adherence to client guidelines.</li><li> Managed client relationships and project timelines.</li><li> Content creation in English & Hindi. Content conversion from English to Hindi.</li><li>Hyundai Project (Automobile)</li><li> Designed digital training content and presentations for sales and service teams.</li><li> Optimized and restructured business presentations.</li><li> Worked closely with clients to meet requirements.</li><li>Sony Project (Electronics)</li><li> Created VILT presentations for service personnel training.</li><li> Developed online exams and assessments for training sessions.</li><li> Engaged with clients for effective presentation delivery.</li><li>Godrej GCPL VISTAAR Project (FMCG)</li><li> Developed English and Hindi video scripts for training videos.</li><li> Collaborated with SMEs, graphic designers, and audio artists to produce sales training content.</li></ul> at NIIT Ltd.
<ul><li>Production Block Incharge Job Role: Operations, Control and Monitoring</li><li>1. All activities related to production and monitoring the process as per SOPs.</li><li>2. Communicate day to day process deviations and breakdowns of the equipment to concerned persons.</li><li>3. Check and implement the process for cleaning of equipment as per the schedules.</li><li>4. Responsible for housekeeping and implementation of day to day cleaning of process area & clean room.</li><li>5. Preparation, review and approval of monthly Reports and BPRs BCRs, OOS, Deviation, investigations reports, validation protocols reports, validation reports.</li><li>6. Responsible for preparation of daily production planning and ensuring the same.</li><li>7. Production planning, ensuring that the batches are produced as per planning and meeting the dispatch targets.</li><li>8. Ensure proper utilization of equipment and manpower as and when required.</li><li>9. Planning and monitoring during execution of the process validation.</li><li>10. Manpower planning. Monitor the project modification activities.</li><li>11. Responsible to handle production processes.</li><li>12. Implementation of new technology w.r.t. process equipments or facility.</li><li>13. Supporting quality assurance team for DMF submission.</li><li>14. Executing and supervising training, validation, qualification and calibrations protocols.</li><li>15. To perform visual inspection and certification of cleaned equipment after product change over cleaning as per standard operating procedure.</li><li>CGMP:</li><li>1. Following departmental standard operating procedures (SOP) and providing suggestions for SOP simplification and any other improvements.</li><li>2. Making sure all the documents and checklist are verified before and after manufacturing.</li><li>3. Ensuring retention and destruction of records are maintained in a department.</li><li>4. Verifying status labeling of accessories, in-process instruments, containers, area & equipment.</li><li>5. Performing contemporaneous (on time) document entries.</li><li>EHS:</li><li>1. Following Environment, Health and Safety policies and practices.</li><li>2. Making sure personnel health, hygiene and organization practices are followed.</li><li>3. To conduct risk analysis of product, system, equipment, process as per standard procedure.</li><li>Training</li><li>1. Attaining training as per training need and providing training to sub-ordinates through available software of Learning Management System (LMS).</li></ul> at MSN Group<ul><li>Production Block Incharge Job Role: Operations, Control and Monitoring</li><li>1. All activities related to production and monitoring the process as per SOPs.</li><li>2. Communicate day to day process deviations and breakdowns of the equipment to concerned persons.</li><li>3. Check and implement the process for cleaning of equipment as per the schedules.</li><li>4. Responsible for housekeeping and implementation of day to day cleaning of process area & clean room.</li><li>5. Preparation, review and approval of monthly Reports and BPRs BCRs, OOS, Deviation, investigations reports, validation protocols reports, validation reports.</li><li>6. Responsible for preparation of daily production planning and ensuring the same.</li><li>7. Production planning, ensuring that the batches are produced as per planning and meeting the dispatch targets.</li><li>8. Ensure proper utilization of equipment and manpower as and when required.</li><li>9. Planning and monitoring during execution of the process validation.</li><li>10. Manpower planning. Monitor the project modification activities.</li><li>11. Responsible to handle production processes.</li><li>12. Implementation of new technology w.r.t. process equipments or facility.</li><li>13. Supporting quality assurance team for DMF submission.</li><li>14. Executing and supervising training, validation, qualification and calibrations protocols.</li><li>15. To perform visual inspection and certification of cleaned equipment after product change over cleaning as per standard operating procedure.</li><li>CGMP:</li><li>1. Following departmental standard operating procedures (SOP) and providing suggestions for SOP simplification and any other improvements.</li><li>2. Making sure all the documents and checklist are verified before and after manufacturing.</li><li>3. Ensuring retention and destruction of records are maintained in a department.</li><li>4. Verifying status labeling of accessories, in-process instruments, containers, area & equipment.</li><li>5. Performing contemporaneous (on time) document entries.</li><li>EHS:</li><li>1. Following Environment, Health and Safety policies and practices.</li><li>2. Making sure personnel health, hygiene and organization practices are followed.</li><li>3. To conduct risk analysis of product, system, equipment, process as per standard procedure.</li><li>Training</li><li>1. Attaining training as per training need and providing training to sub-ordinates through available software of Learning Management System (LMS).</li></ul> at MSN Group