Jerome McDonald
Katy,TX
Summary
Professional Summary Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seasoned Manager with broad experience in both team leadership and project delivery. Possess strong strategic planning abilities, coupled with the capability to coordinate operational initiatives for maximum efficiency. Proven track record of driving process improvements, enhancing productivity, and implementing innovative solutions. Skilled in building strong relationships across all levels of an organization to achieve business goals.
Overview
10
10
years of professional experience
Work History
Manager
Azuma Leasing
Houston, Texas
02.2025 - Current
- Managed leasing operations to ensure efficient workflow and customer satisfaction.
- Developed strategic plans to optimize resource allocation and operational efficiency.
- Oversee contract negotiations to secure favorable terms for leasing agreements.
- Implement training programs for staff to improve skills and performance.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Recruited and hired qualified candidates to fill open positions.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Created monthly reports for senior management summarizing operational performance metrics.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Conducted performance reviews for team members.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Lead a team of 30 employees, ensuring high productivity and excellent customer service.
Supervisor / Technician
Rebound Dynamics
01.2021 - Current
- Read and interpret blueprints, wiring diagrams, assembly prints, and schematics.
- Operate machines, or use hand tools and power tools, to secure parts in place.
- Install finished assemblies or subassemblies.
- Assemble and attach functional and cosmetic hardware to assemblies using hand tools and power tools.
- Perform functional and continuity tests on completed assemblies.
- May prioritize work based on the production schedule.
- Perform the assembly, start-up, and function test of equipment systems.
- Troubleshoot systems, make necessary repairs, and make any corrections to the system.
- Perform other work-related tasks as assigned.
- Comply with all Rebound Company and HSE policies and procedures.
- Adhere to safety compliance to maintain strict standards, and protect team members from harm.
- Build and oversee the maintenance, repair, and installation of SCU, readers, antennas, solar panels, Pep Link, cameras, and low- and high-voltage panel boxes in smart boxes and smart trailers at the oil rigs.
- Solar cables for antennas, power cables, and installing a power distribution panel.
- Managed efficient teams of up to 20 employees.
- Contributed to the development, implementation, and execution of maintenance programs.
Shipping and Receiving Supervisor
Rebound Dynamics
01.2020 - Current
- Maintained positive relationships with representatives of UPS, FedEx, USPS, and DHL shipping companies.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Operated forklifts, pallet Jack and hand trucks to move items around warehouse.
- Prepared shipping documents and invoices processed and fielded client questions.
- Communicate with vendor representatives to resolve damaged shipments and item shortages.
- Pulled, verified, and packaged items for shipment.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes, and methods to minimize costs and enhance schedules.
- Stacked and stored pallets at end of shift to keep warehouse clean and organized.
- Conducted training programs with employees to promote familiarity with company products and applications.
Order Picker
Medline Distribution Center
Katy, Texas
01.2024 - 02.2025
- Operated electric pallet jack to transport goods within warehouse.
- Selected and packed items according to customer orders.
- Maintained inventory accuracy through regular cycle counts.
- Collaborated with team members to streamline picking processes.
- Organized products in designated storage areas for efficiency.
- Assisted in training new order pickers on procedures and equipment.
- Communicated with supervisors regarding inventory discrepancies or issues.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Utilized scanning equipment for picking, packing and shipping orders.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.
- Labeled boxes and placed in outbound collection areas.
- Organized warehouse shelves according to item size, type, style, color or product code.
- Verified accuracy of orders by comparing items and quantities picked to customer invoices.
- Maintained inventory records and updated information regarding stock availability in the computer system.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Participated in periodic inventory audits to verify stock accuracy against records.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
PSE Clerk
United States Postal Service, USPS
03.2017 - 11.2022
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Loaded and unloaded shipping containers and vehicles.
- Sorted mail according to size, shape and destination.
- Provided service and sales to walk-in customers.
- Sorted and placed mail into mail Carts and post office boxes with high levels of accuracy.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
Picker Packer
Amazon
02.2016 - 11.2019
- Operated handheld scanners to track inventory movements efficiently.
- Packaged products accurately for timely shipment to customers.
- Maintained cleanliness and organization of work area throughout shifts.
- Collaborated with team members to optimize workflow and productivity.
- Inspected items for quality before packing and shipping procedures.
- Assisted in training new staff on packing techniques and safety protocols.
- Reported stock discrepancies and equipment issues to supervisors promptly.
- Followed safety guidelines to minimize risks during operational tasks.
- Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Reported any damaged products to supervisor immediately upon discovery.
- Labeled packages accurately with destination addresses for shipping purposes.
Education
BBA - Business Management
African Methodist Episcopal University
Liberia1 2012
High School Diploma -
Cathedral Catholic High School
Liberia1 2003
Skills
- Accuracy
- Blueprint reading
- Business administration
- Business management
- Collaboration
- Compliance
- Continual improvement process
- Docking
- Documentation
- Employee relations management
- Forklift experience
- Hand cart
- Interpersonal skills
- Labelling
- Order picking
- Packing
- Pallet jack
- Pallet jack driver
- Picker packer
- Purchase orders
- Reservation management
- Shipping and receiving
- Staff management
- Strategic planning
- Supervisory experience
- Time management
- Problem solving
- Schedule preparation
- Verbal communication
- Staff training
- Inventory management
- Team leadership
- Effective communication
Executive Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals., Supervised team of 10 staff members., Resolved product issue through consumer testing., Collaborated with team of 8 in the development of Esty Wearhouse., Documented and resolved issues which led to positives results.
Timeline
Manager
Azuma Leasing
02.2025 - Current
Order Picker
Medline Distribution Center
01.2024 - 02.2025
Supervisor / Technician
Rebound Dynamics
01.2021 - Current
Shipping and Receiving Supervisor
Rebound Dynamics
01.2020 - Current
PSE Clerk
United States Postal Service, USPS
03.2017 - 11.2022
Picker Packer
Amazon
02.2016 - 11.2019
BBA - Business Management
African Methodist Episcopal University
High School Diploma -
Cathedral Catholic High School