Excel
JEROME PAYNE
Cleint Relations Specialist
Rolling Meadows,IL
Summary
Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating box trucks and vans, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives.
Overview
8
8
years of professional experience
Work History
Driver/Commercial Driver
AutoZone
Rolling Meadows, IL
04.2021 - Current
- Took on additional routes during absence of team members
- Transported hazardous materials and oversized shipments without incident
- Operated with safety and skill to avoid accidents and delays
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
Order Picker/Warehouse Associate
RHM Staffing Solutions
Schaumburg, IL
10.2019 - 11.2020
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Consistently lifted materials weighing as much as 50 pounds
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Performed inventory control, such as counting and stocking merchandise
- Prepared orders for shipment by systematically picking, packing and labeling merchandise
- Entered quantity received against purchase order in computer system
- Operated forklifts to transfer inventory to and from target destinations
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
Dishwasher/Prep Cook
Merit Club
Libertyville, IL
04.2019 - 09.2020
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or utensil items used often by kitchen staff
- Efficiently and quickly cleaned various dishes, silverware and [Type] to provide smooth service and reduce wait times
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless
- Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health
- Increased machine efficiency by scraping and pre-washing dishes.
Production Associate
Pharmalogistics
Mundelein, IL
01.2018 - 09.2019
- Took on additional shifts during peak work periods to keep projects on schedule
- Maintained maximum organization and productivity by properly sorting project components on work tables
- Attended weekly development team meetings and assisted in identification and resolution of issues to maintain timeline and budget integrity
- Checked and wrapped items, placed in boxes and labeled cartons for shipping.
Production Associate
Baxalta
Round Lake, Illinois
12.2016 - 05.2017
- Inspected final products to assess compliance with quality standards and established tolerances
- Supported current production needs by moving items between equipment, conveyors and staging areas
- Monitored machinery in operation to identify concerns and make corrections or report complex problems
- Checked and wrapped items, placed in boxes and labeled cartons for shipping
- Supported machine operators in setup and operation of production equipment resulting in efficient runs
- Conducted quality inspections of finished products and made minor repairs to meet project expectations
- Took part in company-offered training sessions to improve skills and knowledge.
Education
High School Diploma -
Buffalo Grove High School
06.1993
Skills
- GPS and route planning
- Order picking and processing
- Commercial driving
- Food Preparation and Safety
- Teamwork
- Inventory Management
- Invoice Processing
- Data Entry
- Call Handling
- Understands Grammar
- Customer service
- Customer Rapport
Office Skills
Basic knowledge of MS Office software
Proficient customer service skills, office/retail
2+years of call center experience
Software
Word
Timeline
Driver/Commercial Driver
AutoZone
04.2021 - Current
Order Picker/Warehouse Associate
RHM Staffing Solutions
10.2019 - 11.2020
Dishwasher/Prep Cook
Merit Club
04.2019 - 09.2020
Production Associate
Pharmalogistics
01.2018 - 09.2019
Production Associate
Baxalta
12.2016 - 05.2017
High School Diploma -
Buffalo Grove High School