- I participate in low-impact exercises to strengthen core muscles
- Dancing
- Music
- Avid Reader
- Enjoy participating in cycling for overall physical and mental well-being
- Cooking
- Video Gaming
Jerome Petersen
Highland Park,IL
Summary
Accomplished Operations Planner with the US Army, skilled in demand forecasting and relationship building. Spearheaded process improvements, enhancing productivity by 20%. Proven ability to lead cross-functional teams and foster collaboration. Adept at critical thinking and decision-making, driving strategic initiatives and achieving organizational goals.
Operations professional with comprehensive experience in planning and streamlining processes. Proven ability to drive efficiency and collaborate effectively within teams to achieve organizational goals. Skilled in logistics, project management, and process optimization. Reliable and adaptable, ensuring smooth operations amidst changing demands.
Overview
16
16
years of professional experience
Work History
Operations Planner
US Army
05.2024 - 09.2025
- Analyzed operational data regularly to identify trends, patterns, or anomalies that required further investigation or action from management teams.
- Managed cross-functional teams effectively, fostering collaboration and a positive work environment for all team members.
- Directed process improvement initiatives, resulting in streamlined workflows and enhanced employee productivity levels throughout the organization.
- Conducted thorough market research to identify new growth opportunities and areas for potential expansion.
Assistant Professor of Military Science
US Army
08.2023 - 05.2024
- Developed strong rapport with students and colleagues by maintaining open lines of communication and demonstrating genuine interest in their success.
- Established strong relationships with local military institutions, creating opportunities for guest speakers and field trips for students.
- Facilitated open forums where students could discuss current events related to military science and global affairs.
- Mentored junior faculty members, providing guidance on teaching methods, research strategies, and career development.
- Collaborated with local school district (Chicago Public Schools) to generate interest in directing high performing students to compete for Army scholarships
Operations Manager
US Army
08.2020 - 07.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Facilitated smooth collaboration between departments through clear communication channels.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Information Operations Planner
US Army
08.2018 - 08.2020
- Improved operational efficiency by streamlining processes and implementing best practices in workflow management.
- Collaborated with sales and marketing departments to develop coordinated strategies for maximizing revenue generation across multiple channels.
- Implemented robust risk management procedures to proactively identify potential issues and develop contingency plans for addressing them effectively.
- Implemented data-driven strategies for performance improvements that led to increased overall efficiency within the organization.
- Developed comprehensive project plans to ensure the timely completion of large-scale initiatives.
- Spearheaded training programs to enhance staff skills and expertise in various aspects of operations planning.
Doctrine Author
US Army
07.2016 - 07.2018
- Conducted extensive research to enrich the authenticity and depth of written works, providing a more immersive experience for readers.
- Achieved a positive work-life balance by setting realistic goals, managing time efficiently, and maintaining a healthy lifestyle.
- Participated in writer''s workshops and conferences, honing skills and networking with other industry professionals.
- Expanded readership by tailoring content to target demographics and employing engaging writing techniques.
- Consistently met deadlines by effectively managing time, prioritizing tasks, and maintaining strong organizational skills.
- Maintained professional relationships with peers and mentors who provided valuable advice during the writing process.
Operations Security Program Manager
US Army
01.2013 - 06.2015
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
Brigade Information Operations Officer
US Army
12.2009 - 12.2012
- Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
- Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
- Implemented processes that simplified procedures and reduced average processing time.
- Coordinated and led meetings to inform management and stakeholders of operational challenges and suggested improvements.
- Enhanced productivity through developing and implementing effective standard operating procedures.
- Coordinated visits and provided briefs to very important personnel (VIPs) improving knowledge and awareness of operational activities, programs and offerings.
- Reviewed and revised standard operating procedures to incorporate employee and management feedback and streamline training processes.
- Developed strong relationships with vendors, negotiating contracts to achieve cost savings for the organization.
- Managed cross-functional teams for the successful completion of projects within budget and timeline constraints.
Education
Master of Arts - Business And Organizational Security Management
Webster University
St. Louis, MO05-2016
Bachelor of Arts - History
Wright State University
Dayton, OH11-2004
Skills
- Scheduling coordination
- Demand forecasting
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Critical thinking
- Team collaboration
- Active listening
- Adaptability and flexibility
- Decision-making
- Relationship building
- Interpersonal skills
Interests
Awards
Throughout my Army career i have earned the following awards:
The Bronze Star Medal 2x
The Meritorious Service Medal 5x
The Army Commendation Medal, 4x
The Army Acievement Medal 2x
Timeline
Operations Planner
US Army
05.2024 - 09.2025
Assistant Professor of Military Science
US Army
08.2023 - 05.2024
Operations Manager
US Army
08.2020 - 07.2023
Information Operations Planner
US Army
08.2018 - 08.2020
Doctrine Author
US Army
07.2016 - 07.2018
Operations Security Program Manager
US Army
01.2013 - 06.2015
Brigade Information Operations Officer
US Army
12.2009 - 12.2012
Master of Arts - Business And Organizational Security Management
Webster University
Bachelor of Arts - History
Wright State University
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