Jerome Roberson, PhD., CEFP
Fredericksburg,VA
Summary
Experienced Facilities Director with over 20 years of experience in facilities management and operations. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Facility Zone Manager
George Washington University - GWU
11.2024 - Current
- Administers effective, safe, sustainable operations of buildings totaling over 1.5 million sq ft, Foggy Bottom Campus
- Coordinates a broad range of services including facilities maintenance, capital maintenance, custodial services, energy, utility services, recycling, residential dorms, grounds maintenance
- Builds and maintains solid relationships, meaningful communications with stakeholders
- Collaborates with work control, planning and dispatch functions to ensure proper executions of all facility functions
- Acts as key liaison with project managers, contractors
- Develop and maintain a well-discipline and well-adjusted work force of capable, motivated team members
- Direct and train subordinate staff in order to develop maximum potential and effectiveness
- Enforce University and departmental polices, procedures, work rules, performance standards, codes of conducts
- Experience with implementing computerized maintenance management system
- Works with faculty, staff and professionals in multiple settings and locations promoting diversity in the workplace
- Comfortable working in loose, matrix organizational structures
- Strives for efficient, effective results oriented work environments
Facilities Director
Howard University School of Law and West Campus
10.2015 - 11.2024
- Directs vendors, facilities staff, service providers to create efficient non-disruptive work environment.
- Manages maintenance and repair of facilities and grounds located at Howard University West Campus
- Manages budget proposal process
- Utilize space management software to manage over 250,000 square feet of office space and over 19 acres
- Performs project manager duties
- Maintains physical condition of facilities, applying available resources personnel to achieve safe, clean functional environment.
- Align projects with business goals
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Confers and coordinates with engineers, contractors, and inspectors
- Construct detailed work plans
- Investigates and resolve service requests and complaints from building occupants
- Assisted with meetings and conference room reservations.
- Obtains vendor bid proposals and makes recommendations related to building repairs, renovations and minor construction projects
- Manages eMaint Computerized Maintenance Management System (CMMS)
- Coordinates with contractors and vendors to complete projects within specified timelines.
- Served as point of contact for internal and external customers seeking support and information.
- Prepared action plans to establish procedures for various emergency situations.
- Reviewed and oversaw construction and renovation projects.
- Communicate project results across audiences of key stakeholders.
Facilities Manager
Howard University School of Law and West Campus
10.2006 - 10.2015
- Manages the overall building maintenance and repair of Howard University West Campus
- Oversaw all aspects of equipment installation, maintenance and repair for both internal and external services
- Manages budget proposal process
- Manages eMaint Computerized Maintenance Management System (CMMS)
- Accounted for building usage and organizational needs when planning maintenance activities
- Analyzed building control and HVAC system performance and recommended improvements
- Created management reports outlining important facility statistics
- Maintained HVAC, temperature control, electrical and building automation systems
- Responded to building emergencies and managed repairs
- Drove continuous improvement of processes and systems operation
- Investigated problems and determined appropriate remedies
- Led facility management staff and consultants in producing business plan that focused on facility operations
- Evaluated facility operations and personnel for safety and health regulations compliance
- Supervised staff of 12 in day-to-day activities
- Conducted inspections of facility grounds, external structure, systems and equipment
Education
Ph.D - Organization and Management, Leadership
Capella University
Minneapolis, MN2016
MS - Human Resources Management
Binghamton University
New York, NY1987
BS - Human Resources Management
New School University
New York, NY1986
AAS - Maintenance Production Management
Community College of The Air Force – Air University
Montgomery, AL1985
Skills
- Building and Grounds Maintenance
- Facility Inspection
- Recycling Management
- Predictive and Preventive Maintenance
- PowerPoint Presentations
- Facility Improvement
- Job Assignments
- External Procurement
- Vendor Oversight
- Corrective Actions
- Quality Production
- OSHA Standards
- Administrative Management
- Operational Systems
- Project Management Functions
- Budget Development
Accomplishments
- Executive Summary: Aligning Facilities Management with an Organizations Core Business, Facilities Manager (2018)
- Aligning Facilities Management with an Organizations Core Business, ProQuest/UMI (2017)
- Course Instructor, Organizational Behavior, University of California, San Diego Extended Studies (2022)
- Course Instructor, Elements of Marketing, University of California, San Diego Extended Studies (2023, 2024)
PUBLICATIONS & SCHOLARSHIP
Certification
- Certified Plant Engineering, CPE, Training Course, AFE, 2025
- Project Management Principles and Practices Certificate, UCI, Irvine, July 19, 2023
- Certified Educational Facilities Professional, CEFP 2020, APPA (Pending Renewal)
- Journeyman Certificate, Maintenance Plans & Scheduling, USAF 1984
Affiliations
- Association for Facilities Engineering (AFE), member, 2021
- APPA, Leadership in Educational Facilities, Member 2002
- Veteran, United States Air Force, 1984 - 1988
Additional Information
- Provost's Distinguished Service Award 2021
- AWARDS , APPA CFaR, Center for Facilities Research Award 2017
Education
Minneapolis, MN,Binghamton, NY,New York, NY,Montgomery, AL
Contact
Fredericksburg, VA 22408
Timeline
Facility Zone Manager
George Washington University - GWU
11.2024 - Current
Facilities Director
Howard University School of Law and West Campus
10.2015 - 11.2024
Facilities Manager
Howard University School of Law and West Campus
10.2006 - 10.2015
- Certified Plant Engineering, CPE, Training Course, AFE, 2025
- Project Management Principles and Practices Certificate, UCI, Irvine, July 19, 2023
- Certified Educational Facilities Professional, CEFP 2020, APPA (Pending Renewal)
- Journeyman Certificate, Maintenance Plans & Scheduling, USAF 1984
Ph.D - Organization and Management, Leadership
Capella University
MS - Human Resources Management
Binghamton University
BS - Human Resources Management
New School University
AAS - Maintenance Production Management
Community College of The Air Force – Air University
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