Warehouse Operations Lead / Customer Service - Shipping & Receiving: (FedeX Ship Manager / UPS Worldship)
Managed multiple projects simultaneously, prioritizing tasks for optimal resource allocation and workflow efficiency.
Provided comprehensive administrative support to the team, enabling them to focus on high-impact tasks and achieve better results.
Developed strong relationships with cross-functional teams, facilitating collaborative efforts towards shared goals.
Implemented process improvements by evaluating existing workflows, identifying inefficiencies, and proposing actionable solutions.
Supported the successful completion of departmental objectives through proactive coordination of resources, personnel assignments, and workload balancing across various projects.
Supervised [18] co-workers.
Inventory Management / Stock Accuracy
DOT Certified: Shipping Hazardous Materials
Fork Lift Certified
Increased team efficiency by streamlining communication channels and implementing task management software. Upstarted a package tracking system for corporation package notifications. (EZTrackit)
Developed and implemented process improvement strategies.
Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
Counter Customer Service/ Warehouse Associate
Grainger Industrial Supply
02.2002 - 04.2006
Counter Sales/ Customer Service
Daily Inventory & Cycle Counts/ Material Handler
Shipping & Receiving: Domestic and International shipments through UPS & FedEx (3 years)
S.A.P
Training / Hazmat Certified (3 years)
Fork Lift Certified
Supervisor/ Carpet Cleaner
Brock Maintenance Service
05.1998 - 03.2003
In Charge of Building Maintenance/ Key Holder to All Buildings
Dry Cleaning/ Wet Cleaning Carpet
Supervised Crew averaging six
Education
Diploma -
Enloe High School
06.1996
Skills
Team Leadership
Critical Thinking
Program & Technology Savvy
Passion for Continuous Learning
Hobbies and Interests
Developing a stable future for my family, expanding my knowledge of computer programs as well as hardware issues including repair.