Jerome Tellis
MILLINGTON,Tennessee
Summary
Driven and highly qualified professional specializing in diversity recruiting, operational management and employee engagement. Experienced in recruiting suitable candidates and maintaining employee information. Adept at building positive relationships with employees and staff.
Overview
30
30
years of professional experience
7
7
years of post-secondary education
Work History
Human Resources Coordinator
United States Navy, USN
MILLINGTON, Tennessee
12.2019 - Current
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Maintained human resources information system and kept employee files up to date and accurate.
- Reviewed human resources paperwork for accuracy and completeness.
- Conducted new employee onboarding and provided ongoing orientation training.
- Contributed to development and maintenance of personnel policies to streamline and standardize procedures.
- Developed and implemented effective recruitment and onboarding strategies for new hires.
- Instructed senior leaders on appropriate employee corrective steps.
- Liaised between multiple business divisions to improve communications.
- Structured compensation and benefits according to market conditions and budget demands.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Maintenance Manager
United Sates Navy
San Diego, CA
06.2017 - 12.2019
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Supervised employee performance, preventive maintenance, and safety.
- Planned scheduled maintenance outages as part of preventive maintenance program.
- Created and submitted detailed reports to highlight maintenance activities and equipment performance.
- Prepared and reviewed maintenance contracts with external service providers to offer mutually binding agreements.
- Documented inventory of spare parts to enable tracking history and maintain accurate records.
- Scheduled regular inspections of equipment and facilities to manage wear and tear.
- Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
- Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
- Collaborated with other departments to verify completion of maintenance tasks.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Forecasted and reviewed maintenance budgets to establish cost-effective measures.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Developed detailed plans based on broad guidance and direction.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Launched quality assurance practices for each phase of development
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established team priorities, maintained schedules and monitored performance.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Operations Manager
United States Navy, USN
San Diego, CA
08.2014 - 06.2017
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Analyzed and reported on key performance metrics to senior management.
- Developed and implemented strategies to maximize customer satisfaction.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Mitigated business risks by working closely with staff members and assessing performance.
Manpower Coordinator
United Sates Navy
MILLINGTON, Tennessee
06.2011 - 06.2014
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Instructed senior leaders on appropriate employee corrective steps.
- Structured compensation and benefits according to market conditions and budget demands.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Recruited top talent to maximize profitability.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Liaised between multiple business divisions to improve communications.
- Devised hiring and recruitment policies for 15,000 employee company.
Logistics Coordinator
United States Navy, USN
San Diego, CA
08.2009 - 07.2011
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Generated documentation and information required for customer shipments.
- Tracked orders and notified customers of status or potential delays.
- Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste.
- Developed strategies to optimize utilization of available resources.
- Liaised with internal and external stakeholders to facilitate smooth operations.
- Scheduled and coordinated ship and air transport to maximize productivity and maintain organized calendar.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Managed inventory levels to verify availability of stock for customer orders.
- Created reports to provide insights into logistics operations and performance.
- Implemented systems and procedures for accurate data collection and reporting.
- Strategized best methods and tactics for efficient storage and handling of materials.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Devised routing plans and schedules to facilitate safe and timely delivery of goods.
Maintenance Coordinator
United States Navy, USN
San Diego, CA
08.2006 - 07.2009
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Reviewed maintenance program for efficiency accuracy and timeliness, and provided feedback for improvement to company leadership.
- Provided safety education and technical training to maintenance crew to establish equipment repair standards.
- Managed maintenance team of [Number] employees and coordinated repair schedule according to priority level.
- Tracked maintenance activity using [Type] software to confirm compliance with industry requirements.
- Performed quality assurance steps for [Number] repairs to approve equipment for use.
- Developed maintenance reports to assess program success and inform operational decisions.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Monitored systems to assure increase in power flow and integrated new system components, fixtures and motors.
- Contributed to development, implementation, and execution of maintenance programs.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
- Reviewed and studied blueprints to double-check installation and implementation project requirements.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Scheduled and oversaw maintenance, repair and installation activities.
- Utilized proper tools and materials to adhere to safety guidelines.
- Created and maintained daily and weekly reports for upper management.
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
- Managed efficient teams of up to [Number] employees.
- Organized ongoing maintenance schedules to boost system performance.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
Production Scheduler
United States Navy, USN
San Diego, CA
09.2003 - 07.2006
- Reviewed maintenance program for efficiency accuracy and timeliness, and provided feedback for improvement to company leadership.
- Optimized productivity by eliminating downtime, efficient budgeting, allocating tasks and maintaining high standards of safety and quality.
- Decreased maintenance accidents by [Number]% through robust safety monitoring and QA process.
- Provided safety education and technical training to maintenance crew to establish equipment repair standards.
- Tracked maintenance activity using [Type] software to confirm compliance with industry requirements.
- Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
- Prepared and maintained comprehensive production reports to highlight production developments for management review.
- Created and implemented tracking systems to monitor progress and meet deadlines.
- Collaborated with cross-functional teams to align production plans with customer requirements.
- Planned production schedules, taking employee production rates, company needs and seasonal changes into account.
- Researched and compiled information on variety of planning issues from multiple sources, prepared thorough reports and presented findings in [Type] meetings.
- Forecasted production schedules and adjusted plans to accommodate changes in demand.
Steam Plant Supervisor
United States Navy, USN
San Diego, CA
01.2000 - 09.2003
- Implemented organizational systems to maximize plant efficiency.
- Monitored safety practices and made changes or recommendations.
- Scheduled deliveries, employee shifts and equipment maintenance.
- Supervised day-to-day functions of plant.
- Coached employees on company standards and efficiency.
- Kept accurate and detailed records of personnel progress and productivity.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Troubleshot equipment to reduce service calls and downtime.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
- Implemented policies and standard operating procedures for continuous improvement.
- Coordinated project workflows for departments.
- Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
- Coordinated merchandising, promoted new products and increased brand awareness.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Managed staff hiring, training and supervision.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Supervised ongoing daily production phases.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Oversaw loading and unloading of packages in warehouse.
- Cultivated professional working relationships with peers and supervisors.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
Maintenance Technician
United States Navy, USN
San Diego, CA
02.1998 - 01.2000
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Inspected and maintained equipment to keep items in top working condition.
- Followed safety protocols to minimize workplace accidents.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Operated varied hand and power tools to complete repairs.
- Developed and implemented strategies to improve maintenance processes.
- Replaced worn or broken parts on machines and equipment.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Repaired and replaced pumps, valves and motors.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
- Executed tasks within time and budget constraints.
- Installed and maintained plumbing and HVAC systems.
- Performed preventive maintenance and repairs on various types of equipment.
- Safely and effectively handled wide range of cleaning products and solutions.
- Reported issues to property manager so effective resolutions could be put into place.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Diagnosed and repaired complex mechanical and electrical systems.
Steam Plant Operator
United States Navy, USN
San Diego, CA
11.1993 - 11.1997
- Promoted interdepartmental communication with employees, increasing speedy issue resolution.
- Coordinated delivery of services and supplies to meet operational needs of power plant.
- Monitored operations to spot and report on issues for quick resolution.
- Examined and adjusted valves, pumps and other equipment to ensure proper functioning.
- Kept plant areas clean and ready for inspections to maintain high audit and compliance scores.
- Performed routine preventative maintenance on power plant equipment.
- Documented daily activities in internal system and submitted timely shift reports.
- Followed safety protocols and procedures to maintain safe working environment.
- Responded immediately to emergency situations and implemented proper procedures to minimize impacts.
- Observed equipment in operation, system activities and control readouts on continuous basis.
- Tested samples of oil, water and electrolytes to assess conformance with strict operating tolerances.
- Monitored control panel data to ensure plant operations were within parameters.
- Completed daily inspections and tests on plant equipment and documented findings.
- Maintained power plant compliance with industry safety and environmental standards.
- Operated boilers, turbines and other power plant equipment.
- Aligned boiler pressure and steam system operations with optimal levels.
- Tested water and condensate to check safety and compliance with regulations.
- Examined and adjusted valves, pumps and other equipment to verify proper functioning.
- Diagnosed and resolved operational issues affecting power plant equipment function or performance.
Education
Master of Science - Strategic Leadership
University of Charleston
Charleston, WV 01.2021 - 08.2022
Bachelor of Arts - Organizational Management
Ashford University
San Diego, CA 10.2009 - 02.2012
Associate of Science - Marine Engineering
Coastline Community College
Fountain Valley, CA 01.2005 - 04.2006
Associate of Arts - Credit Recognition
University of Phoenix
Tempe, AZ 03.2005 - 08.2006
Skills
Staff recruiting and retention
Recruitment strategies
Workforce improvements
Exit interviews
Training programs
Time management
Superb interpersonal skills
Benefits administration
Compensation structuring
Company organization
Auto Repair
I utilize the auto hobby shop to conduct preventive and corrective maintenance on my vehicles. The act of repairing vehicles helps maintain proficiencies with mechanical and logistical acumen.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Good judgment comes from experience. Experience comes from bad judgment.
Jim Horning
Timeline
Master of Science - Strategic Leadership
University of Charleston
01.2021 - 08.2022
Human Resources Coordinator
United States Navy, USN
12.2019 - Current
Maintenance Manager
United Sates Navy
06.2017 - 12.2019
Operations Manager
United States Navy, USN
08.2014 - 06.2017
Manpower Coordinator
United Sates Navy
06.2011 - 06.2014
Bachelor of Arts - Organizational Management
Ashford University
10.2009 - 02.2012
Logistics Coordinator
United States Navy, USN
08.2009 - 07.2011
Maintenance Coordinator
United States Navy, USN
08.2006 - 07.2009
Associate of Arts - Credit Recognition
University of Phoenix
03.2005 - 08.2006
Associate of Science - Marine Engineering
Coastline Community College
01.2005 - 04.2006
Production Scheduler
United States Navy, USN
09.2003 - 07.2006
Steam Plant Supervisor
United States Navy, USN
01.2000 - 09.2003
Maintenance Technician
United States Navy, USN
02.1998 - 01.2000
Steam Plant Operator
United States Navy, USN
11.1993 - 11.1997