Jerome Wallace

• Operated assembly line machinery to ensure efficient production flow
• Assembled products according to specifications and quality standards
• Conducted routine inspections for quality control and safety compliance
• Collaborated with team members to optimize workflow and reduce downtime
• Maintained cleanliness and organization of work area to enhance efficiency
• Assisted in troubleshooting equipment issues to minimize production delays
• Implemented process improvements that enhanced overall production efficiency
• Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
• Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.

• Operated light and heavy-duty tow trucks for vehicle recovery and transport.
• Responded to emergency calls, ensuring timely assistance for stranded motorists.
• Conducted vehicle inspections and ensured operational safety compliance on all tow operations.
• Coordinated with dispatch to optimize response times and service coverage area.
• Assisted in training new drivers on safety protocols and operational procedures.
• Implemented best practices for efficient towing techniques, enhancing overall service quality.
• Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
• Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
• Secured vehicle to tow truck and checked all attachments for safe operation.
• Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
• Fastened chains, straps, covers, and binders to secure load during transit.
• Expedited roadside assistance requests through effective communication with dispatchers to ensure prompt arrival at the scene.

Inventory vehicle in a timely manner

• Assisted with vehicle organization to maintain efficient lot flow
• Conducted visual inspections of vehicles for cleanliness and damage
• Coordinated with team members to ensure timely vehicle delivery
• Utilized cleaning equipment to prepare vehicles for customer viewing
• Supported inventory management by tracking vehicle locations within lot
• Engaged with customers to provide information about available vehicles
• Implemented safety protocols while handling vehicles and equipment
• Adapted quickly to changing priorities in a fast-paced environment
• Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
• Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
• Performed regular maintenance tasks such as battery charging or tire inflation checks, reducing downtime due to unexpected issues during peak business hours.
• Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
• Contributed to a professional atmosphere through courteous communication with customers, staff, and vendors.
• Followed safety protocols for personal, guest and automobile safety.
• Adjusted vehicle placement on the lot based on seasonal promotions or special events, maximizing visibility and accessibility for potential buyers.
• Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
• Supported overall cleanliness of facility through light custodial duties including trash removal, sweeping walkways, or cleaning windows when necessary.
• Parked and retrieved cars according to customer needs.