Jerome Jainga ~Sm'neexł
El Paso,TX
Summary
Experienced performer, entertainment management, and Learning & Development professional versed in developing and executing comprehensive talent development strategies through learning and development, executing on organizational effectiveness that excels in utilizing data-driven methods to identify skill gaps and design targeted training solutions. Expertise in customer service strategies and interactions, team dynamics and performance improvement ensures organizational success. Proven track record of enhancing employee capabilities and driving growth through strong employee engagement skills. Dedicated to creating effective training, customer focused interactions, and talent development initiatives that align with business objectives.
Overview
20
20
years of professional experience
4
4
Certification
Work History
Learning & Development / Talent Development Specialist
Keurig Dr Pepper
01.2014 - Current
for multi-plant network
- Utilizing specialized programs to conduct needs assessments at an individual, departmental, and organizational level
- Developed strong internal and external partnerships in highly matrixed organization in manufacturing and educational environments
- Supervision and collaboration of many work groups in manufacturing and educational environments
- Conducted training sessions for various group sizes ranging from 10 – 300 trainees
- Experience in New Employee Orientation, Train-The-Trainer courses
- Implemented feedback mechanisms for continuous improvement in program design and delivery methods.
- Championed diversity and inclusion initiatives, fostering an inclusive work environment for all employees.
Principal Host / Lead Emcee
Disney MGM Studios
1989 - 1991
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Experienced public speaker making key-note presentations to groups as large as 2000
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
Doctoral Student - Educational Leadership And Management
Northcentral University
San Diego, CA2026
MA - Organizational Leadership
California Coast University
Santa Anna, CA12.2020
BFA - emphasis on Tribal Governance & Education
The Evergreen State College
Olympia, WA09.2011
A.A.S. - Pastry and Specialty Baking
South Seattle Community College
Seattle, WA05.1997
Skills
- E-Learning Content Development
- Talent assessment
- Educational Session Leadership
- Effective Onboarding Strategies
- Organizational Improvement
- Learning Management System Expertise
- Staff Engagement Strategies
- Cross-Functional Teamwork
- Efficient Task Organization
- Excellent communication
- Safety Compliance Practices
- Critical Thinking in Problem Resolution
Committees And Memberships
Board of Directors, First Nations Foundation
Sealaska Shareholder (descendent shares from my late Father), Tsimshian, #38568-06
Accomplishments
- National Society of Leadership and Success (Honor Society), 2021
- California Coast University - Delta Tau Epsilon Honor Society, Gamma of California Chapter, 2020
- Summa Cum Laude 4.0, California Coast University, Masters Degree 2020
Presentations And Publications
- Co-Presenter / Panelist – Webinar “American Indian Educator's Voices in Higher Education”, Northcentral University, 11/21
- Contributing Author - (8 Early Readers) Northwest Native American Reading Curriculum, 2002, Washington State Office of Public Instruction, Department of Native American Education: Before Charlie Was Born; If My Drum Could Talk; Many Drums, The Smiling New Drum, The Sound of the Drum, With My Drum, Canoe, Canoe What Can You Do?, In Our Canoe, Look What I Found
Certification
- TPM Certification
- Six Sigma Certification
- CPR/AED Certification
- First Aid Certification
Timeline
Learning & Development / Talent Development Specialist
Keurig Dr Pepper
01.2014 - Current
BFA - emphasis on Tribal Governance & Education
The Evergreen State College
A.A.S. - Pastry and Specialty Baking
South Seattle Community College
Principal Host / Lead Emcee
Disney MGM Studios
1989 - 1991
Doctoral Student - Educational Leadership And Management
Northcentral University
MA - Organizational Leadership
California Coast University
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