Jerome Samuel Flores
Raleigh,NC
Summary
With a proven track record at PruittHealth-Raleigh, I excel in delivering culturally-sensitive care and chart updating, ensuring high-quality patient outcomes. My expertise in clinical judgment and emotional awareness has significantly enhanced patient recovery rates. Skilled in both direct nursing care and administrative tasks, I bring a comprehensive approach to healthcare, fostering long-term patient well-being and satisfaction.
Overview
30
30
years of professional experience
Work History
Registered Nurse
PruittHealth-Raleigh
06.2023 - 10.2024
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Evaluated patient histories, complaints, and current symptoms.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Managed patients recovering from medical or surgical procedures.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Recorded details regarding therapies to keep patient charts updated.
- Educated family members and caregivers on patient care instructions.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Monitored patient reactions after administering medications and IV therapies.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Sales Representative
B.I.G. Medical Devices Trading
01.2008 - 06.2023
- Trained new employees on customer service, money handling and organizing strategies.
- Met existing customers to review current services and expand sales opportunities.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Developed, maintained and utilized diverse client base.
- Achieved or exceeded company-defined sales quotas.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Informed customers of promotions to increase sales productivity and volume.
- Attended monthly sales meetings and quarterly sales trainings.
- Consulted with businesses to supply accurate product and service information.
- Recorded accurate and efficient records in customer database.
- Built relationships with customers and community to promote long term business growth.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Presented professional image consistent with company's brand values.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Sales Supervisor
Pflegen-Helfen Medical Solutions Corp.
07.2002 - 01.2008
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Clinic Nurse
Qatar International Trading Corp
09.2000 - 09.2001
- Improved patient well-being by offering advice on preventive health measures.
- Built meaningful relationships with patients and families for optimal care.
- Delegated patient care responsibilities to nursing assistants and student nurses.
- Observed and assessed patients to identify concerning symptoms.
- Administered medications and topic treatments to address patient symptoms.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Managed patients recovering from medical or surgical procedures.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Recorded details regarding therapies to keep patient charts updated.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Educated family members and caregivers on patient care instructions.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Monitored patient reactions after administering medications and IV therapies.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Industrial Nurse
Trans-Asia Shipping Inc.
10.1997 - 12.1999
- Conducted nursing assessment, triage, treatment and education for employee health concerns.
- Responded to emergencies onsite by rendering emergency medical care, CPR and prompt first aid treatment.
- Evaluated and administered pharmacological treatment to employee illness and injury by using standard and ethical nursing practices.
- Supplied wellness materials and information to employees to prevent sickness, fatigue and mental burnout while fostering positive company culture.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Evaluated patient histories, complaints, and current symptoms.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
Ambulance Nurse
Emergency Rescue Unit Foundation, Inc.
03.1995 - 09.1997
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Evaluated patient histories, complaints, and current symptoms.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Monitored patient reactions after administering medications and IV therapies.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Recorded details regarding therapies to keep patient charts updated.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Education
Bachelor of Science - Nursing
Southwestern University
Cebu, PhilippinesSkills
- Chart updating
- Culturally-sensitive care
- Health screening
- Strong medical ethic
- Clinical judgment
- Emotional awareness
- Physical assessments
- Direct nursing care
- Discharge coordination
- Proper catheter insertion/removal
- Removing sutures
- Gastrostomy tube care
- Medication and IV administration
- Documenting vitals
- Inpatient and outpatient care
- G-tube care
- Taking vitals
- Personal care needs
visual arts (painting), sculpting and wood burning art
I usually spend my leisure time with my canvas or wood panels by creating diverse figurative art in cubist style and in abstract cubism in Oil, acrylic or using heated bits for wood burning art. On the other hand I make 3D art pieces thru clay sculpting. It promotes relaxation and allows self expression.
Timeline
Registered Nurse
PruittHealth-Raleigh
06.2023 - 10.2024
Sales Representative
B.I.G. Medical Devices Trading
01.2008 - 06.2023
Sales Supervisor
Pflegen-Helfen Medical Solutions Corp.
07.2002 - 01.2008
Clinic Nurse
Qatar International Trading Corp
09.2000 - 09.2001
Industrial Nurse
Trans-Asia Shipping Inc.
10.1997 - 12.1999
Ambulance Nurse
Emergency Rescue Unit Foundation, Inc.
03.1995 - 09.1997
Bachelor of Science - Nursing
Southwestern University
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