Summary
Overview
Work History
Education
Skills
Timeline
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Jeromey Lyles

Jeromey Lyles

Powell,OH

Summary

Dedicated and organized Operations Manager with over 20 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion. Dedicated and organized Operations Manager with over 12 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion. Results-driven Management professional with 20 years of experience in construction operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies. Results-driven Management professional with 20 years of experience in [Type] operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies. Results-oriented owner/operator offering 20-year background paired with significant achievements. Polished in developing and implementing QA protocols and leading and motivating large team in time sensitive and demanding environment. Proficient in QuickBooks and NetSuite. Knowledgeable owner/operator with over 20 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.ow

Overview

19
19
years of professional experience

Work History

Operations Manager

Ramos Roofing
Columbus, OH
01.2021 - 06.2021
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Managed scheduling, training and inventory control.
  • Built strong operational teams to meet process and production demands.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Addressed customer concerns with suitable solutions.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Connected with clients and developed strategies to achieve sales and customer service goals.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Generated performance and labor strategies to compete in new and existing markets.
  • Responded to information requests from superiors, providing specific documentation.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Collaborated with team leaders on quality audits.
  • Planned delivery routing, team workflows and promotional initiatives.
  • Monitored resource use to achieve set goals within budget constraints.
  • Collected customer fees, managed refunds and provided complete sales documentation.
  • Resolved challenges associated with company websites, vendors and telecoms.

Owner/Operator

Roof Systems Co.
Macon, GA
06.2009 - 10.2020
  • Set pricing structures according to market analytics and emerging trends.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Executed performance reviews to encourage improved productivity for team members.
  • Kept records for production, inventory, income and expenses.
  • Determined pricing for products or services based on costs and competition.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Interviewed, trained and supervised employees.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Kept up-to-date on regulatory changes affecting business operations.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Mentored and trained new hires on sales techniques and customer service procedures.

Field Supervisor

Buildings-To-Go
Columbus, OH
06.2007 - 11.2009
  • Assigned work to field employees, based on material or work requirements for specific jobs.
  • Supervised, coordinated, or scheduled activities of field team workers.
  • Trained workers in equipment operation, safety procedures and company policies.
  • Analyzed worker or production problems and recommended solutions for improving procedures or implementing motivational plans.
  • Monitored timelines, set up order of operations and managed field schedules.
  • Completed projects milestones on time by keeping team members on task and operating with efficiency.
  • Developed successful resolutions for issues that arose during field operations.
  • Read specifications, blueprints or schematics to determine project requirements or to plan procedures.
  • Prepared and planned worksites to help jobs run smoothly.
  • Trained and monitored employees to teach daily tasks and improve performance.
  • Delegated duties to employees based on skillset.
  • Reported project progress, site problems and labor status to supervisors.
  • Monitored project progress to enforce adherence to deadlines and quality standards.
  • Delegated work to staff, setting priorities and goals.
  • Kept production team moving forward for progress in daily site operations.
  • Created work crew schedules and delegated assignments.
  • Allocated material and labor resources to promote on-time and under-budget project completion.

Construction Foreman

J.G. Smith Construction
Plain City, OH
02.2002 - 11.2006
  • Managed daily work assignments by delegating tasks and monitoring progress.
  • Read and followed blueprints when planning and implementing construction phases.
  • Kept track of supplies and materials to prevent inventory losses.
  • Performed work safely and effectively in high and precarious places.
  • Maintained quality standards and monitored work for corrective action.
  • Supervised aspects of construction projects, lending communication and hands-on assistance.
  • Reviewed documentation and safety materials and implemented work site procedures in accordance with regulations.
  • Assigned projects and tasks to employees based on competencies and specialties.
  • Assessed usage of equipment by crews to prevent accidents, damage and safety violations.
  • Checked crew timesheets and logs for accuracy and submitted on schedule.
  • Reported to superintendent with project updates and estimated completion dates, noting delay issues.
  • Inspected, serviced and repaired equipment to maintain functionality and project timelines.
  • Completed 1500+ indoor and outdoor commercial and residential construction projects.
  • Tracked material usage and contractor hours to align projects with budgets.
  • Estimated time, employee expenses and material costs for projects.
  • Led weekly status meetings and reviewed daily staff reporting.
  • Facilitated construction team training on site-specific project specifications.

Education

GED -

Delaware Area Career Center
Delaware, OH
07.2023

Skills

  • Business Development
  • Project Management
  • Strategic Planning
  • Operations Management
  • Customer Service
  • Employee Motivation
  • Decision-Making
  • Organizational Management
  • Contract Review and Recommendations
  • Negotiation
  • Schedule Management
  • Goal Setting
  • Sales Background
  • Multi-Site Operations
  • Invoice Processing
  • Problem-Solving

Timeline

Operations Manager

Ramos Roofing
01.2021 - 06.2021

Owner/Operator

Roof Systems Co.
06.2009 - 10.2020

Field Supervisor

Buildings-To-Go
06.2007 - 11.2009

Construction Foreman

J.G. Smith Construction
02.2002 - 11.2006

GED -

Delaware Area Career Center

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Jeromey Lyles