Jeromy Paige
Gainesville,GA
Summary
Exceptional professional with a strong background in sales, customer service, and client relationship management. Experienced in the property & casualty insurance industry, thrives in fast-paced environments and excels at multitasking. Attention to detail and excellent computer skills enable efficient handling of complex tasks and delivery of high-quality results.
Overview
9
9
years of professional experience
Work History
Office Assistant
COUNTRY Financial
07.2018 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
Server
OCharleys
06.2017 - 01.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Pizza Hut
01.2017 - 05.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Assistant Manager
Dominos
10.2015 - 12.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Grocery Bagger
Publix Grocery Store
08.2013
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
- Reduced wait times for customers by quickly and accurately bagging groceries.
- Collected carts from parking lot and designated return locations.
- Retrieved items for customers and verified prices.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained cleanliness of checkout area by regularly disposing of trash and wiping surfaces.
- Improved customer satisfaction by providing efficient and friendly bagging services.
- Removed trash, swept, and mopped floors for professional appearance.
- Ensured proper handling of fragile items to minimize breakages and complaints.
- Handled customer inquiries in a polite manner, directing them to appropriate departments when necessary.
- Contributed to store''s positive reputation by consistently demonstrating professionalism and dedication to customer service.
Education
High School Graduate -
Buford High School
Buford, GA05.2015
P&C Insurance License -
40 Hour Online Course
2018
Skills
- PC-Microsoft Outlook
- Insurance Navigator (POS) system
- Skype for Business
- Cleanliness Maintenance
- Returning carts
- Grocery bagging skills
- Patience and Tolerance
- Product stocking
- Item scanning
- Proper lifting techniques
- Safety practices
- Carts collection
- Customer Service
- Clear Communication
- Strong Work Ethic
- Workspace Organization
- Guest Assistance
- Time Management
- Cleaning and organization
Affiliations
Buford alumni and North Georgia Raiders football 7U coach
Timeline
Office Assistant
COUNTRY Financial
07.2018 - Current
Server
OCharleys
06.2017 - 01.2018
Server
Pizza Hut
01.2017 - 05.2017
Assistant Manager
Dominos
10.2015 - 12.2016
Grocery Bagger
Publix Grocery Store
08.2013
High School Graduate -
Buford High School
P&C Insurance License -
40 Hour Online Course