Jeron Pronger
Star Valley Ranch
Summary
Service-oriented logistician with over two decades background experience in a evolving fast-paced environment. Core competencies include supervision, personal development, and property management as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Cashier/Inventory/Deliver Driver
Napa/Dyna Auto Parts
09.2024 - Current
- Counter sales Customer service and customer relations
- Accurate invoicing, transaction records and matching proper parts with customer needs
- Practices effective communications with customers and store personnel Demonstrates understanding of products and their application
- Shows knowledge of NAPA cataloging & demonstrate ability to maintain current material describes product features and their benefits to the customer
- Participates in current sales plans and promotions
- Demonstrates ability to obtain parts not on hand
- Receiving/ stocking incoming merchandise
- Helps keep store clean and orderly
- Assists with deliveries, inventory or promotions as required
Inventory Technician
Metropolitan Council
09.2018 - 06.2024
- Managed two separate warehouses by performing daily tasks for wastewater treatment throughout the Minneapolis/St
- Paul locations
- Forklift certified consistently developing and understanding of production in order to perform inventory appropriately
- Answer the phone to resolve customer services issues
- Performed daily cycle counts across approximately 2 million dollars while maintaining a 98% accuracy
- Performed tasks that require manual dexterity
- Worked with WAM system, purchasing, and customer service to allocate parts to orders and assist with locating materials for other departments
- Compiled both physical and electronic records of quantity, type and value of material, equipment, merchandise, or supplies stocked in the storeroom
- Trained in equipment standard operating procedures (SOPs) to ensure proper function and daily work routine
- Receive and count stock items, and record data manually or using a computer
- Pack and unpack items to be stocked on shelves in storerooms, warehouse, or storage buildings
- Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment
Veterans Service Representative
Veterans Affairs
05.2017 - 09.2018
- Conducting focused evaluations and reviews to determine authorization quality and accuracy
- Providing advisory services to management via preparation and presentation of quality trend information
- Developing training strategies and materials to address deficiencies and/or conducting training activities
- Analyzing performance deficiencies and quality trends to identify knowledge/skill gaps
- Providing quality-review services, feedback, and guidance to staff to correct unsatisfactory performance
- Make determinations on eligibility of benefits relating to adequacy of military service, medical evidence and lay testimony to establish claim
- Apply and interpret VA laws, existing statutes and procedures, precedent rulings and state laws related to benefits
- Adjudicate and issue decisions for the most complex and sensitive claims
- Research rules and regulations to make decisions on claims
Logistics Specialist
ITT Industries TAC-SWCAA
Bagram Air Base, Afghanistan
01.2007 - 01.2012
- Provide timely and accurate customer support, trouble-shoot administrative software applications and ensure implementation and functionality of assigned site's administrative software appliances
- Identify and resolve network, software, and other system anomalies
- Interface with European and Stateside vendors and customs officials
- Carry out full responsibility for all international logistical movements of IT equipment, and always maintain full accountability for $10 million worth of IT Equipment
- Maintain Accountability Property and Shipping and Receiving records for the IT Division
- Direct availability and allocation of materials, supplies, and finished products
- Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, and ensuring the availability of resources
- Plan, organize, and execute logistics support activities such as maintenance planning, repair analysis, and test equipment recommendations
Force Protection Specialist
Kosovo Force KFOR
Camp Bondsteel, Kosovo
09.2005 - 09.2006
- Force Protection Specialist responsible for Access Control, Electronic Systems Surveillance and Perimeter Control
- Led systematic search of personnel and verification of Military Issued Identification of all persons entering Camp Bondsteel, Kosovo using a combination of physical and mechanically assisted methods
- Trained individuals in the latest Electronic Surveillance Systems devices; CCTV normal and Infrared, Motion and Sound Detection equipment
- Responsible for Sector Control of the 7.5-mile perimeter fence that surrounded the installation
- Responsible for the immediate reporting of any breaches to the perimeter: man-made, environmental, or animal
- Learn to operate new office technologies as they are developed and implemented
- Train and assist staff with weaponry and surveillance
Section Team Leader/Unit Supply Clerk
United States Army
Schweinfurt, Germany
06.2001 - 05.2005
- While in Iraq, attached to the 299th Forward Support Battalion, performed and supervised receipt, storage, issue, inspection, packing, shipment, and accounting of sensitive materiel
- Reviewed and verified shipping documents; inspections of incoming equipment for serviceability and damage
- Operated materiel-handling equipment rated from 3000 to 6000 lbs; packed, crated, stenciled, weighed, and banded equipment for shipment or storage
- Operated office equipment including computers; assigned storage location for rotation of stock, maximum utilization of sensitive, classified, or hazardous storage, or warehouse space
- Managed and maintained files of personnel authorized to receive supplies
- Performed inventory and location surveys
- Maintained and organized a centralized stock locater file; received, inventoried, and issued Quick Supply Store items
- Use computers for various applications, such as database management or word processing
- Create, maintain, and enter information into databases
- Operate electronic mail systems and coordinate the flow of information, internally or with other organizations
Education
Bachelors of Arts - Individual Studies
Metropolitan State University
Saint Paul, MN05.2017
Associate of Arts - General Studies
Anoka-Ramsey Community College
Coon Rapids, MN05.2015
Business and Management Courses
Harvard eLearning Courses
01.2012
Advanced Individual Training/Basic Training - Cannon Crew Member
United States Army
Fort Sill, OK12.2000
Skills
- Microsoft XP
- Microsoft Office
- Adobe Acrobat
- ADP
- 60 WPM
- Complex Problem Solving
- Time Management
- Coordination
- Customer and Personal Service
- Operation and Control
- Critical Thinking
- Active Listening
- Customer assistance
- Work ethic and integrity
- Customer service
- Time management skills
- Cash handling
Certification
- Primary Leadership Development Course (PLDC), 2003
- Advanced Individual Training Field Artillery, 2000
- Basic Driver's Training Course 2001-2005
- Forklift Training and Certificate for 10K and below, 2018-2024
- Flight Line Badge and Competency Course, 2007-2012
- BAF Escort Badge, 2007-2012
- Combat Lifesaver Course, 2001-2005
Affiliations
- Veterans of Foreign War, 2005, Present
- Veterans Club at Metropolitan State University, 2015-2017
Additional Information
100 Percent Permanent and Total disability Veterans Affairs, 01/2023,
Secret Clearance, 12/10/08 (Deactivated)
Awards
- Army Commendation Medal
- Certificate of Recognition in Support of the Global War on Terror
- Operation Iraqi Freedom
- Operation Iraqi Freedom: Combat Action Badge
- Certificate of Achievement: Operation Iraqi Freedom
- Army Achievement Medal
- Good Conduct Medal
- NATO Medal
- Overseas Ribbon
- Non-Commissioned Officers Ribbon
Timeline
Cashier/Inventory/Deliver Driver
Napa/Dyna Auto Parts
09.2024 - Current
Inventory Technician
Metropolitan Council
09.2018 - 06.2024
Veterans Service Representative
Veterans Affairs
05.2017 - 09.2018
Logistics Specialist
ITT Industries TAC-SWCAA
01.2007 - 01.2012
Force Protection Specialist
Kosovo Force KFOR
09.2005 - 09.2006
Section Team Leader/Unit Supply Clerk
United States Army
06.2001 - 05.2005
Associate of Arts - General Studies
Anoka-Ramsey Community College
Business and Management Courses
Harvard eLearning Courses
Advanced Individual Training/Basic Training - Cannon Crew Member
United States Army
Bachelors of Arts - Individual Studies
Metropolitan State University