Jerrad Rodriguez
Kirkland,WA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Mail Carrier
United States Postal Service, USPS
09.2021 - 01.2024
- Handled mail and packages with care to prevent damage during delivery.
- Streamlined mail carrier operations by effectively using handheld scanners to track package status and confirm deliveries.
- Helped maintain a clean work environment in the post office facility by participating in regular cleaning tasks as needed.
- Utilized advanced knowledge of local streets, neighborhoods, routes for optimal navigation while minimizing delays in delivery timeframes.
- Proactively communicated route changes or potential delays due to construction or road closures with supervisors for alternative planning purposes.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Ensured the security of mailboxes by diligently locking them after deliveries to protect customers'' personal information and prevent theft.
- Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
Associate
Amazon
03.2019 - 11.2019
- Utilized company software effectively for tracking shipments, managing inventory levels, and updating order statuses accurately.
- Aided in optimizing warehouse layout for better space utilization and efficient material flow.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
Mail Carrier
United States Postal Service, USPS
07.2017 - 03.2019
Sales Associate
Carpet Liquidators
03.2013 - 10.2016
- Engaged in friendly conversation with customer to better uncover individual needs.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Jackson High School
Mill Creek, WA2008
Skills
- Quality Assurance
- Calm and Effective Under Pressure
- Self Starter
- Problem-Solving
- Friendly, Positive Attitude
- Verbal Communication
- Analytical Thinking
- Time management expertise
- Punctuality
Timeline
Mail Carrier
United States Postal Service, USPS
09.2021 - 01.2024
Associate
Amazon
03.2019 - 11.2019
Mail Carrier
United States Postal Service, USPS
07.2017 - 03.2019
Sales Associate
Carpet Liquidators
03.2013 - 10.2016
Jackson High School