Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jerrad Thompson

Beaverton,OR

Summary

An experienced customer service professional with a diverse background in customer interfacing, working by myself or with a team to complete goals. Driven individual seeking to obtain a position in a fun, professional, career oriented setting.

Overview

16
16
years of professional experience

Work History

Dispatcher

United Rentals
03.2021 - Current

Previously with Ahern before being bought out by United Rentals. Communicated with drivers and personnel to coordinate timely delivery of equipment. Worked with sales representatives to facilitate orders and source equipment. Dispatched field service technicians to service calls to repair equipment and give customers the best experience possible.

Comcast Inc.

Cable Technician
05.2015 - 04.2018

Provided excellent professional cable service's inside customer's home's. Well rounded customer interfacing skills. Used problem solving skills to fix and repair damaged internet, video, and phone services. Maintained vehicle maintenance on company vehicle, and maintained tools provided by the company.

Specialist E-4

Oregon Army National Guard
11.2008 - 11.2016

Developed effective communication skills while working as a team with fellow soldiers. Exhibited problem solving skills in stressful situations during my military career. Trained to handle high pressure environments in preparation for field deployment. Years of experience in handling inventory of sensitive military equipment. Learned strong leadership skills while being in charge of a four man team.

Education

No Degree - Cyber Security

Portland Community College

High School Diploma -

Sprague High School
Salem, OR
06.2008

Skills

  • Experience with heavy equipment
  • Low voltage electrical experience
  • Confidence in driving large vehicles
  • Willing to get CDL
  • Safe equipment operation
  • Preventive Maintenance
  • Quick learner
  • Superior work ethic
  • Professional and positive attitude
  • Works well under pressure
  • Punctual and reliable

Timeline

Dispatcher

United Rentals
03.2021 - Current

Comcast Inc.

Cable Technician
05.2015 - 04.2018

Specialist E-4

Oregon Army National Guard
11.2008 - 11.2016

No Degree - Cyber Security

Portland Community College

High School Diploma -

Sprague High School
Jerrad Thompson