Jerradine Sandoval
Chico,California
Summary
Dedicated Care Coordinator with a proven track record at Country Village Care, adept in elderly and dementia care, and skilled in medical record-keeping. Excelled in building strong relationships and enhancing patient care through effective problem-solving and compassionate service. Achieved significant improvements in care plan effectiveness and patient satisfaction. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Caregiver
IHSS Adult Services Program
01.2013 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Having taken care of over 10 patients in their homes I've handled a variety of health issues.
Care Coordinator
Country Village Care
05.2021 - 01.2023
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed 40 patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Advocated for patients'' rights within the healthcare system, working diligently to address concerns or barriers to care.
- Conducted thorough assessments of patient needs to devise personalized care plans, addressing both health and social determinants.
- Coordinated with external healthcare services to arrange necessary patient treatments, ensuring continuity of care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed policies and procedures for effective pharmacy management.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Lead Medication Technician
Country Village Care
06.2018 - 05.2021
- Facilitated seamless transitions between shifts by providing thorough handoff reports to incoming staff members.
- Ensured proper medication storage and inventory management for 40 residents at a time to ensure optimal efficiency and compliance with regulations.
- Educated patients about potential side effects, interactions, and precautions related to their medications.
- Collaborated with healthcare team members to ensure comprehensive, coordinated care for each patient.
- Maintained accurate documentation of medication administration records, vital signs, and treatment plans for effective communication among the healthcare team.
- Reordered medication to maintain adequate supply.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Liaised effectively with pharmacists to clarify prescriptions, prevent potential drug interactions, or discuss alternative treatments as needed.
- Enhanced patient care by accurately administering medications according to physician orders and established protocols.
- Provided exceptional patient support, addressing concerns and answering questions regarding medications and treatments.
Education
Some College (No Degree) - Behavioral Sciences
Butte College
Oroville, CAHigh School Diploma -
Oakdale Independent Studies
Chico, CA05.2005
Skills
- Respectful and Compassionate
- Elderly Care
- Problem-Solving
- Compassionate Care
- Relationship Building
- Dementia Care
- Alzheimer's Care
- Medication and Appointment Reminders
- Medical record-keeping
- Verbal and written communication skills
- Multitasking and Organization
Certification
- Assisted Living Administrator License – California Department of Social Services or Equivalent.
- First Aid Certification - American Red Cross or St John Ambulance.
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Care Coordinator
Country Village Care
05.2021 - 01.2023
Lead Medication Technician
Country Village Care
06.2018 - 05.2021
Caregiver
IHSS Adult Services Program
01.2013 - Current
Some College (No Degree) - Behavioral Sciences
Butte College
High School Diploma -
Oakdale Independent Studies