JERRAND BRIM
Washington,DC
Summary
Adapt at enhancing operational efficiency and tenant satisfaction, I significantly maintained a 95% occupancy rate at TM Associates, leveraging my expertise in database management and exceptional communication skills. Recognized for my meticulous attention to detail and organizational prowess, my contributions have consistently aligned with employer expectations, earning me the title of Employee of the Month.
Overview
13
13
years of professional experience
Work History
Leasing Consultant
TM Associates
Washington, DC
11.2021 - Current
- Oversee the daily operations of a 78-unit building and maintain 95% occupancy through YARDI leasing systems.
- Process prospect applications, and complete criminal background checks for all prospective residents.
- Process and complete onboarding paperwork for temporary employees through Project Empowerment.
- Assist residents in processing rent payments, and aid in recovering delinquencies.
- Prepares written and oral communication to residents on to keeping them updated on policy changes and company compliance
- Prepare and submit tax credit / section 8 paperwork for viable renters
Leasing Consultant
McCormack Baron and Associates
DC/VA
10.2020 - 11.2021
- Floating leasing agent assisting PM at two properties totaling 198 units
- Worked directly with property manager on reducing delinquency through various Stay DC/ Rent Relief Programs
- Assist PM with Maintenance and office supply orders
- Generate and execute lease document for and new residents and complete renewal recertifications for tax credit renewal process
- Plan, conduct and host company approved events for residents such as renewal and holiday parties
Package Handler
UPS
12.2018 - 12.2020
- Provided service in the transportation of good through loading and unloading tractor trailers, handled quality checks, and sorted inventory
- Loaded and unloaded tractor trailers and package cars, I was also a driver helped delivered packages to the front door
- Operated tractor trailer for daily pickup and delivery of freight from commercial and residential customers
- Loaded and unloaded semi-tractor trailers and box trucks
- Load and scan packages into tractor trailers every night
Operations Assistant
Fitness 4 Less
Bowie, MD
07.2015 - 08.2018
- Assigned Dressing room facilities, lockers and rental space for trainers and customers
- Managed, order and stock all supplies needed for gym and training rooms
- Monitored customer and facility to ensure lawful gym practices and regulations are being exercised daily
- Oversaw all cleaning and sanitizing of gym equipment and training areas
- Assisting in furthering gym memberships with promotional programs and to boost sales
Customer Service Associate
Safeway
Hyattsville, MD
05.2012 - 08.2015
- Managed and audited supply shipment for stocking
- Ensure that each customer receives outstanding customer service including greeting and acknowledging every customer
- Maintaining solid product knowledge and all other aspects of customer service
- Assist in floor moves, merchandising, display maintenance and housekeeping
- Adhere to all company policy and procedures and business ethics codes and ensures that they are communicated and implemented within the team
Education
High School Diploma -
Crossland High School
Temple Hills, MD06.1996
Skills
- Excellent Organizational Skills
- Attention to Detail
- 40 WPM Typing Speed
- Excellent Communication Skills
- Database Management
- Customer Service Oriented
- Customer Service Training
- Employee of the Month
Timeline
Leasing Consultant
TM Associates
11.2021 - Current
Leasing Consultant
McCormack Baron and Associates
10.2020 - 11.2021
Package Handler
UPS
12.2018 - 12.2020
Operations Assistant
Fitness 4 Less
07.2015 - 08.2018
Customer Service Associate
Safeway
05.2012 - 08.2015
High School Diploma -
Crossland High School
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