Jerred Hills
Summary
Seeking a full-time property manager position. Data entry/ customer service skills. Interacting with others at all levels to ensure the tenants needs. Excel within highly competitive environments where leadership skills are the key to success keen ability to prioritize workloads and handle multiple projects simultaneously. Hardworking, detail-orientated, organized and dependable candidate successful at managing multiple priorities and properties with a positive attitude.
Overview
8
8
years of professional experience
Work History
Facility Manager
The Shoe Surgeon
10.2022 - 10.2023
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Supervised staff of 8 in day-to-day activities.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
- Maintained facility grounds, equipment and safety compliance.
Assistant Manager
Footlocker Retail
12.2018 - 09.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Created employee schedules to align coverage with forecasted demands.
- Developed strategy to increase sales and drive profits.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Monitored security to protect employees, customers and property.
Coordinator
The Oaks Christian Camp And Conference Center
03.2016 - 03.2018
- Entered data, generated reports, and produced tracking documents.
- Coached employees through day-to-day work and complex problems.
- Gathered and organized materials to support operations.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Education
Associate of Applied Science -
Santa Monica College
Santa Monica, CA07.2019
High School Diploma -
West Adams Preparatory High School
Los Angeles, CA06.2016
Skills
- Performance Assessments
- Leadership and Supervision
- Service Contracts Management
- Cost-Reduction Methods
- Building Maintenance
- Analytical Thinking
- Team Leadership
Timeline
Facility Manager
The Shoe Surgeon
10.2022 - 10.2023
Assistant Manager
Footlocker Retail
12.2018 - 09.2020
Coordinator
The Oaks Christian Camp And Conference Center
03.2016 - 03.2018
Associate of Applied Science -
Santa Monica College
High School Diploma -
West Adams Preparatory High School
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