Jerrell Calhoun
Chicago,IL
Summary
Ambitious and results-oriented Business Administration and Management graduate equipped with a robust academic foundation and hands-on experience in marketing, supply chain operations, and client engagement.
Overview
5
5
years of professional experience
Work History
Front Office Supervisor
TheWit Hotel
Chicago, IL
04.2025 - Current
- Analyzed department financial activities to provide budgetary insights for managers.
- Issued work schedules and duty assignments for administrative staff.
- Identified operational efficiency improvement areas through data analysis.
Guest Service Representative
TheWit Hotel
Chicago, IL
06.2024 - 04.2025
- Managed guest inquiries through telephone, email, and in-person communication, ensuring accurate information delivery.
- Executed payment transactions with precision while adhering to cash-handling procedures.
- Implemented upselling strategies during check-in to optimize revenue without impacting guest satisfaction.
Account Executive
Stellar Chicago
03.2024 - 06.2024
- Simultaneously managed multiple accounts, ensuring organization and efficient task prioritization.
- Executed sales strategies to qualify leads and establish strong relationships for new business growth.
- Developed a comprehensive sales plan that significantly increased revenue in assigned territory.
Security Officer
BlueDog Private Security
Chicago, IL
01.2023 - 05.2024
- Delivered exceptional customer service while resolving visitor inquiries regarding facility safety and access control procedures.
Security Officer
Securitas Security Services USA
Ontario, CA
04.2020 - 08.2022
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Education
Bachelor of Science - Business Administration And Management
Roosevelt University Heller College of Business
Chicago, IL05.2025
Skills
- Financial analysis and data analysis
- Project management
- Customer service and sales strategy
- Relationship management
- Team leadership
- Staff training and development
Timeline
Front Office Supervisor
TheWit Hotel
04.2025 - Current
Guest Service Representative
TheWit Hotel
06.2024 - 04.2025
Account Executive
Stellar Chicago
03.2024 - 06.2024
Security Officer
BlueDog Private Security
01.2023 - 05.2024
Security Officer
Securitas Security Services USA
04.2020 - 08.2022
Bachelor of Science - Business Administration And Management
Roosevelt University Heller College of Business
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