Summary
Overview
Work History
Education
Skills
Timeline
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Jerrell Calhoun

Chicago,IL

Summary

Recent college graduate with experience in social media and digital marketing as well as excellent customer service skills. Balancing being a full time student, athlete, and worker, I have a proven track record of time management, thriving under pressure, and working in fast paced environments.

Overview

3
3
years of professional experience

Work History

Front Office Supervisor

TheWit Hotel
04.2025 - Current
  • Managed group reservations effectively, providing smooth check-in experiences for large parties or corporate events.
  • Contributed to the development of new front desk procedures for increased efficiency and better guest service.
  • Assisted with running companies social media
  • Coordinated company promotional event posts

Social Media Content Creator

Roosevelt University Football
08.2022 - 05.2025
  • Enhanced school and brand awareness by creating engaging and shareable social media content.
  • Managed content across multiple platforms, creating weekly posts for 3 seasons.
  • Utilized visual storytelling techniques, incorporating eye-catching images and videos into posts for higher engagement rates.

Guest Service Representative

TheWit Hotel
06.2024 - 04.2025
  • Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
  • Implemented upselling strategies during check-in process to maximize revenue opportunities without compromising guest satisfaction levels.
  • Collaborated with marketing team to promote special offers and packages, driving occupancy rates.

Digital Marketing Intern

Stellar Chicago
03.2024 - 06.2024
  • Created engaging content for Pinterest, Facebook, and Instagram.
  • Designed and presented social media campaign ideas with companies such as Verizon.
  • Refurbished company website
  • Improved brand awareness by developing and implementing targeted social media campaigns.

Education

Bachelor of Science - Business Administration And Management

Roosevelt University Heller College of Business
Chicago, IL
05.2025

Skills

  • SEO techniques
  • Social media posting
  • Social media content campaigns
  • Content production
  • Social media management

Timeline

Front Office Supervisor

TheWit Hotel
04.2025 - Current

Guest Service Representative

TheWit Hotel
06.2024 - 04.2025

Digital Marketing Intern

Stellar Chicago
03.2024 - 06.2024

Social Media Content Creator

Roosevelt University Football
08.2022 - 05.2025

Bachelor of Science - Business Administration And Management

Roosevelt University Heller College of Business

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