Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
30
30
years of professional experience
Work History
Shipt Shopper
Shipt
05.2017 - Current
Increased repeat business by providing exceptional customer service and addressing any concerns promptly.
Ensured safe transportation of perishable items by properly storing them during transit, resulting in decreased spoilage and increased customer satisfaction.
Educated potential customers about the benefits of using Shipt services during informal interactions in stores or when making deliveries.
Assisted new Shipt Shoppers, offering guidance and support as they learned the ropes of the role.
Achieved consistent on-time deliveries by expertly planning routes, accounting for traffic patterns, and weather conditions.
Maintained a high rating as a Shipt Shopper by consistently meeting or exceeding customer expectations.
Medical Assistant
Visiting Physicians Association
10.2015 - 02.2016
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Drove the physician around to patient's houses for in home visits.
Utilized electronic data capture for recording of medical information.
Blood draws, injections, small procedures as requested per physician.
Medical Assistant
Rocking Horse Behavioral Health
03.2013 - 09.2015
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Crew Member
Arby's Restaurant
09.2008 - 06.2010
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Kept food preparation area, equipment, and utensils clean and sanitary.
Operated cash register to ring up final bill and process various forms of payment.
Home Health Aide
Personal Client
05.2007 - 12.2007
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Followed nutritional plans to prepare optimal meals.
Monitored changes in clients' conditions to report concerns to supervisor.
Home Health Aide
Personal Client
01.1995 - 08.2007
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.