Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jerri Martin

Redmond,OR
Jerri Martin

Summary

Real Estate - Qualified Agent with a highly goal-oriented nature and proficiency in meeting and exceeding established goals and objectives related to training, selling, and client relations.

Acutely focused on customer service and network building. Promptly develops vital relationships needed to operate as an effective real estate agent. Motivated Real Estate Agent dedicated to giving clients first-class professional service and honest advice to enable sound financial decision-making in sales and purchases of real estate. Personable and ethical professional with 7 years of comprehensive experience buying and selling properties on behalf of clients. Versed in contract negotiation, contract management and prospecting.

Customer Service - Offering 25-year background in the customer service industry. Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Overview

24
years of professional experience

Work History

Self
Redmond, OR

Real Estate Agent
11.2016 - Current

Job overview

  • Providing guidance and assisting sellers and buyers in marketing and purchasing property for the right price under the best terms
  • Determining clients’ needs and financials abilities to propose solutions that suit them
  • Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing
  • Perform comparative market analysis to estimate properties’ value
  • Display and market real property to possible buyers
  • Prepare necessary paperwork (contracts, leases, deeds, closing statements etc)
  • Maintain and update listings of available properties
  • Cooperate with appraisers, escrow companies, lenders and home inspectors
  • Develop networks and cooperate with attorneys, mortgage lenders and contractors
  • Promote sales through advertisements, open houses and listing services
  • Remain knowledgeable about real estate markets and best practices

The Pump House Bar & Grill
Terrebonne, OR

Bartneder
07.2019 - 03.2020

Job overview

  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Balanced daily registers and generated sales reports for management.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Poured wine, beer and cocktails for patrons.
  • Collected and organized daily till totals and tips.
  • Talked easily with patrons to build rapport and earn repeat business.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
  • Interacted with customers, completed transactions and maintained work areas according to relevant professional standards and codes.
  • Monitored patron alcohol consumption to encourage safety.
  • Made alcohol and beverage orders for clients.
  • Used POS system to input orders, create checks and issue receipts.

Kayo's Road House
Bend/Redmond, OR

Hostess/Server/Bartender/Bar-Restaurant Manager
02.1999 - 06.2008

Job overview

  • Recruiting, training and supervising staff
  • Agreeing and managing budgets
  • Planning menus
  • Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
  • Promoting and marketing the business
  • Overseeing stock levels
  • Ordering supplies
  • Producing staff rotas
  • Handling customer enquiries and complaints
  • Taking reservations
  • Greeting and advising customers
  • Problem solving
  • Preparing and presenting staffing/sales reports
  • Keeping statistical and financial records
  • Assessing and improving profitability
  • Setting targets
  • Handling administration and paperwork
  • Liaising with customers, employees, suppliers, licensing authorities and sales representatives
  • Making improvements to the running of the business and developing the restaurant.

Education

COCC
Bend

License from Real Estate Agent

University Overview

References

- Mike Edwards, Utility Manager at The City of Bend 541-480-6530

- Cait Linden, Jefferson County Clerks office, 931-494-7853

- Rene Denton, Bookkeeper @ Jack Robinson & Son's, 541-420-7398

-Marc DeBoise, Southern Glazier Wine & Spirits, 541-280-7838

NAPSR
Online

Certificate from Pharmaceutical Certificate

University Overview

Skills

  • Negotiations expert
  • Lead follow up
  • Excellent communicator
  • Contracting
  • CRM software use
  • Process optimization
  • Customer relations
  • Conflict mediation
  • Problem Resolution
  • Schedule mastery
  • Courteous demeanor
  • High-energy attitude
  • Adaptive team player

Timeline

Bartneder
The Pump House Bar & Grill
07.2019 - 03.2020
Real Estate Agent
Self
11.2016 - Current
Hostess/Server/Bartender/Bar-Restaurant Manager
Kayo's Road House
02.1999 - 06.2008
COCC
License from Real Estate Agent
NAPSR
Certificate from Pharmaceutical Certificate
Jerri Martin