Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jerri McDaniel

Dundee,NY

Summary

Nine years of experience facilitating operations in the Assessor's office and seven years in the Court Room. Leverages skills for efficient office operation. Organized and attentive professional with demonstrated talent in administrative support. Personable Clerk to the Assessor and Court Clerk with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping. Capable Clerk to the Assessor and Court Clerk offering seven to nine years of excellence in office support. History of analyzing administrative effectiveness and developing improved procedures. Proficient in operation of standard office equipment and RPSV 4 and CourtRoom Program software. Versatile and strong organizational, multi tasking, etc skills. Bringing extensive background in Accounting, Assessor and Court office administration and related roles. Adept at drafting documents and maintaining organizational records with accuracy. Reliable employee offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

17
17
years of professional experience

Work History

Assessor's Aide

Town Of Starkey
Dundee, NY
10.2013 - Current
  • Maintained public information service and responded to requests for information.
  • Performed routine data entry or document management.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Informed customers by mail or telephone of additional steps needed to obtain certain exemptions, procedures for name and address changes, notice of upcoming events, etc.
  • Assisted with exemption applications, verification procedures, sales data, bank codes, etc.
  • Maintenance of all records.
  • Updating of documents.
  • Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
  • Issued public notification of official activities or meetings.
  • Used Microsoft Word and other software tools to create documents and other communications
  • Conducted research, gathered information from multiple sources and presented results
  • Learned new skills and applied to daily tasks to improve efficiency and productivity
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Prepared variety of different written communications, reports and documents
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Proved successful working within tight deadlines and fast-paced atmosphere
  • Resolved problems, improved operations and provided exceptional service
  • Monitored company inventory to keep stock levels and databases updated
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution
  • Offered friendly and efficient service to customers, handled challenging situations with ease

Court Clerk

Town Of Starkey
Dundee, NY
01.2015 - 08.2022
  • Maintained court dockets and updated disposition of cases after court hearings and trials.
  • Answered inquiries from general public regarding judicial procedures, court appearances and trial dates.
  • Responded to inquiries from general public regarding court appearance, trial dates, judicial procedures and fines.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Prepared and distributed court orders, probation orders and sentencing information.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
  • Maintained docket calendar and database for Starkey Town Court.
  • Collected court fees and fines and recorded amounts collected in the CourtRoom Program.
  • Used the CourtRoom Program to prepare dockets or calendars of cases.
  • Answered telephone calls to take messages and transfer calls to appropriate colleagues.
  • Prepared and issued court orders for probation orders, sentencing information and other actions.
  • Answered inquiries from general public regarding judicial procedures, court appearances and trial dates
  • Used Liberty recording equipment to record court proceedings

Receptionist

Steve Marchonda
Penn Yan, NY
06.2010 - 02.2011
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.

Education

Associate of Science - Accounting

TC3 Tompkins, Cortland Community College
Dryden, NY
12.2014

Skills

  • Data Recording
  • Office Supply Management
  • Appointment Management
  • Active Listening
  • Record Sorting and Filing
  • Accurate Documentation
  • Records Management Software
  • Outgoing Mail Preparation
  • Appointment Coordination
  • Materials Organization
  • Data Gathering
  • Office Support
  • Office Machine Operation
  • Basic Bookkeeping
  • Bookkeeping Software
  • Document Typing and Formatting

Timeline

Court Clerk

Town Of Starkey
01.2015 - 08.2022

Assessor's Aide

Town Of Starkey
10.2013 - Current

Receptionist

Steve Marchonda
06.2010 - 02.2011

Associate of Science - Accounting

TC3 Tompkins, Cortland Community College
Jerri McDaniel