Jerri Powers
Jefferson,OR
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales and personnel management. Dedicated to complete knowledge of company products and services for optimized customer service. Multi-tasker well-known for creating a positive workplace culture. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Hobby Lobby
01.2019 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored security to protect employees, customers and property.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Manage 10- 15 employees at given times
Residential House Cleaner
First Class House Cleaning
10.2012 - 07.2018
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Provided excellent house cleaning and maid services to clients.
- Adhered to professional house cleaning checklist.
- Exceeded client expectations to garner future services.
- Maintained clean and orderly environment and kept cleaning equipment in excellent condition.
- Collected payment for services rendered and provided client with billing receipts.
- Drew up contracts and generated new clients.
- Handled 20 clients and increased clientele through referrals.
Kidswear Manager
Nordstrom
03.2010 - 01.2012
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Managed and motivated employees to be productive and engaged in work.
- Onboarded new employees with training and new hire documentation.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Trained new employees on customer service, money handling and organizing strategies.
- Managed up tp 12 employees
Education
High School Diploma -
Elliott High School
Modesto, CA06.1989
Skills
- Customer Relations
- Google Drive
- Staff Training
- Sales Activities
- Staff Supervision
- Time Management
- Manage Contracts
- Money Handling
- Intuit QuickBooks
- Stocking and Replenishing
- Register Opening and Closing
- Persuasive Selling
Timeline
Assistant Manager
Hobby Lobby
01.2019 - Current
Residential House Cleaner
First Class House Cleaning
10.2012 - 07.2018
Kidswear Manager
Nordstrom
03.2010 - 01.2012
High School Diploma -
Elliott High School
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