Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jerri Quinata

Schertz,TX

Summary

Dynamic Customer Sales Associate with proven expertise at Ollies Bargain Outlet, excelling in cash handling and customer service. Recognized for enhancing the shopping experience through effective cross-selling and teamwork, consistently achieving sales goals while maintaining high standards of store organization and visual appeal. Committed to delivering exceptional service and fostering customer loyalty.

Overview

42
42
years of professional experience
1
1
Certification

Work History

Customer Sales Associate

Ollies Bargain Outlet
09.2023 - 06.2025
  • Assisted customers in selecting products, enhancing overall shopping experience.
  • Processed transactions efficiently using point-of-sale systems.
  • Maintained product displays, ensuring visual appeal and organization.
  • Responded to customer inquiries, providing accurate information about products and promotions.
  • Collaborated with team members to achieve daily sales goals.
  • Learned and implemented company policies regarding customer service standards.
  • Adhered to company safety policies regarding floor management and customer interactions.
  • Promoted warranty sales, loyalty rewards and more.


Teacher's Assistant

Department Of Education
10.2014 - 06.2020
  • Assisted lead teacher in developing and implementing lesson plans for diverse learning needs.
  • Supported student engagement through interactive activities and personalized attention.
  • Collaborated with educators to adapt instructional materials for various learning styles.
  • Monitored student progress, providing feedback to enhance academic performance.
  • Organized classroom resources, ensuring accessibility and maintaining an orderly environment.
  • Facilitated small group sessions to reinforce key concepts and skills mastery.
  • Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
  • Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.

Office Clerk

Royal Travel Agency
01.2009 - 11.2009
  • Provided clerical support by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information on airline ticket.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
  • review ticketing documents for accuracy and completeness.
  • Money handling in office and make daily bank deposit for the company.

On Call Substitute Teacher

Department Of Education
08.2005 - 07.2006
  • Implemented lesson plans to maintain classroom engagement and foster student learning.
  • Adapted instructional materials to meet diverse student needs and learning styles.
  • Managed classroom behavior effectively, ensuring a positive learning environment.
  • Collaborated with teachers to prepare for lessons and address student challenges.
  • Supervised student activities during breaks, promoting safety and positive interactions.
  • Maintained accurate attendance records and communicated updates to staff as necessary.

Housekeeper 1

Advance Management Inc.
01.2002 - 06.2002
  • Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene.
  • Implemented efficient cleaning schedules to optimize workflow .
  • Conducted inventory management of cleaning supplies, minimizing waste and ensuring availability.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Cashier

Planet Hollywood
09.1998 - 12.1998
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Managed cash drawer, ensuring balanced transactions at end shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • clerical duties :such as, filing, faxing answering telephones.
  • Made reservations for hotel guests or customers for restaurant.

Cashier

Payless Supermarket
03.1988 - 09.1988
  • Managed cash drawer, ensuring balanced transactions at end of shifts.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Cashier

Pizza Hut
01.1988 - 03.1988
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered telephones and placed food orders.
  • I processed the meals tickets and received payments .
  • Greeted and seated customers at a table.
  • Assisted cooks in kitchen.

Cashier

Japan Food Supermarket
07.1983 - 02.1985
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

GED -

Guam Community College
Mangilao, Guam

Skills

  • Cash register operation
  • Cash handling experience
  • Cross-selling tactics
  • Up-selling strategies
  • Suggestive selling
  • Merchandise rotation
  • Retail security
  • Displays and merchandising
  • Loyalty promotion
  • Customer service
  • Customer assistance
  • Stock replenishment
  • Store maintenance
  • Teamwork and collaboration

Certification

National Career Readiness Certificate, Certificate # 76Q31XQ882Z5, Qualified: Silver , Issue date: November 15,2016

Timeline

Customer Sales Associate

Ollies Bargain Outlet
09.2023 - 06.2025

Teacher's Assistant

Department Of Education
10.2014 - 06.2020

Office Clerk

Royal Travel Agency
01.2009 - 11.2009

On Call Substitute Teacher

Department Of Education
08.2005 - 07.2006

Housekeeper 1

Advance Management Inc.
01.2002 - 06.2002

Cashier

Planet Hollywood
09.1998 - 12.1998

Cashier

Payless Supermarket
03.1988 - 09.1988

Cashier

Pizza Hut
01.1988 - 03.1988

Cashier

Japan Food Supermarket
07.1983 - 02.1985

GED -

Guam Community College

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Jerri Quinata