Summary
Overview
Work History
Education
Skills
Timeline
Bartender
Jerrial Young

Jerrial Young

Seven Valleys,PA

Summary

Hardworking Server who thrives under pressure and goes above and beyond to create unforgettable guest experiences. 6 years experience serving up to 100's dinner guests at any restaurant. Customer- oriented server with excellent interpersonal and communication skills. Food and beverage expert. Recently licensed in preparation and sale of alcoholic beverages, bar procedures and liquor laws. Focused banquet captain successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours. server bringing a strong work ethic, interpersonal skills and customer service expertise. Fluent in english. Restaurant Server with over 6 years in the food and beverage industry. Fine dining expert and cheese connoisseur with extensive wine knowledge. Hotel dining and catering professional versed in guest services food and beverage operations. Experienced in large scale events, as well as intimate gourmet dining and afternoon tea services.

Overview

30
30
years of professional experience

Work History

Lead Bartender

Lancaster Country Club
09.2023 - 04.2025
  • lead Bartender for the US Womens Open.
  • Served the players, their Caddies, Family and friends!
  • Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Assisted with inventorying beverage stock and bar supplies.
  • Maintained impeccably clean, attractive and well-stocked bar area.

Bartender/Server

West Shore Country Club
08.2019 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Bartender

Out Door Country Club
09.2019 - 06.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Bartender

Hershey Entertainment & Resorts
01.2021 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Server/bartender

Legends Catering
04.2015 - 01.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Bartender

Drexel Dinning
03.2017 - Current
  • Served drinks to corporate events, political events, social events helped dishwashers when needed
  • Assistant Managed when needed
  • Served high customer volumes during special events, nights, and weekends.

Bartender

MACK Employment Services, Inc
06.2012
  • Served events from 20-6,000 guests from political events to fun chidren events bartended weddings, social events, political events
  • Senior Server Captain for majority of my career with Mack

Home

Instead Senior Care
  • Assessed need for, ordered, obtained and interpreted appropriate lab tests
  • Primary care, assessment and evaluation of neonatal and pediatric patients.

Waiter

Riverside Dinner Theatre
12.2012 - 04.2013
  • Consistently provided professional, friendly and engaging service
  • Skillfully promoted items on beverage lists and restaurant specials
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
  • Displayed enthusiasm and knowledge about the restaurant's menu and products
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff
  • Set dining tables according to type of event and service standards
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly
  • Routinely cleaned work areas, glassware and silverware throughout each shift
  • Immediately reported accidents, injuries or unsafe work conditions to manager
  • Provided friendly and attentive service
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.

Cashier

Family Dollar
05.2002 - 08.2007
  • Greeted customers entering the store to ascertain what each customer wanted or needed
  • Described product to customers and accurately explained details and care of merchandise
  • Cashed customers out when done

Building Manager

Student center Western Connecticut State University
09.2002 - 05.2007
  • Completed final move-out walk-throughs for tenants
  • Opened and closed buildings broke down and set up rooms for customers and there events helped incoming freshmen when moving in

Pet Assistant, Cashier, Pet Medical Technician

Pet Company
01.2006 - 01.2007
  • Cleaned, groomed, fed animals and there living habitat
  • Gave animals their medication when needed
  • Cashed out customers with their purchases

Retail Sales Assistant

Burlington Coat Factory
10.2001 - 05.2002
  • Greeted customers in a timely fashion while quickly determining their needs
  • Recommended merchandise to customers based on their needs and preferences
  • Responded to customer questions and requests in a prompt and efficient manner
  • Contacted other store locations to determine merchandise availability
  • Engaged with customers in a sincere and friendly manner
  • Completed all cleaning, stocking and organizing tasks in assigned sales area
  • Built relationships with customers to increase likelihood of repeat business.

Sales Associate / Cashier

TJ Maxx
04.2001 - 09.2001
  • Helped customers with options of clothing checked customers out when done with shopping priced checked all items when other cashiers needed it

Customer Service/Cashier

Circuit City
12.2000 - 03.2001
  • Answered an average of 20 calls per day by addressing customer inquiries, solving problems and providing new product information
  • Greeted customers entering the store to ascertain what each customer wanted or needed
  • Described product to customers and accurately explained details and care of merchandise
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests
  • Answered product questions with up-to-date knowledge of sales and store promotions.

Cook, Cashier

Chucke, Chuck E Cheeses
11.1999 - 12.2000
  • Made the pizza, subs, appetizers checked out guests when they were ready to pay for their meal
  • Performed as the puppet "Chucke"

Dishwasher/Busboy

Jimmies of Savin Rock
01.1998 - 09.1998
  • Developed and implemented a comprehensive salesperson training program
  • Cleaned tables after guests were done washed all dishes, put them away
  • Busboy captain during process

Bagger, ShopRite
08.1995 - 12.1995
  • Offered product samples, answered questions and helped customers find items
  • Refilled and rotated items on shelves to maintain well-stocked inventory
  • Weighed and labeled products.

Education

Bachelor of Arts - Theatre arts, Musical theatre

Western Connecticut State University
Danbury, CT
2007

High School Diploma - undefined

West Haven High School
West Haven, CT
2001

Skills

  • Engaging personality Top-tier, full-service dining background
  • Attending multiple customers Guest relations professional
  • Responsible alcohol service Cash handling expert
  • Handling difficult customers Bar terminology
  • Clear and effective communication Liquor and smoking laws familiarity
  • Inventory Flexible schedule capability
  • Highly reliable High energy
  • Fast learner Courteous, professional demeanor
  • Liquor, beer and wine knowledge Committed team player
  • Food service Quick problem solver
  • Trusted key holder Organized and efficient server

Timeline

Lead Bartender

Lancaster Country Club
09.2023 - 04.2025

Bartender

Hershey Entertainment & Resorts
01.2021 - Current

Bartender

Out Door Country Club
09.2019 - 06.2021

Bartender/Server

West Shore Country Club
08.2019 - Current

Bartender

Drexel Dinning
03.2017 - Current

Server/bartender

Legends Catering
04.2015 - 01.2018

Waiter

Riverside Dinner Theatre
12.2012 - 04.2013

Bartender

MACK Employment Services, Inc
06.2012

Pet Assistant, Cashier, Pet Medical Technician

Pet Company
01.2006 - 01.2007

Building Manager

Student center Western Connecticut State University
09.2002 - 05.2007

Cashier

Family Dollar
05.2002 - 08.2007

Retail Sales Assistant

Burlington Coat Factory
10.2001 - 05.2002

Sales Associate / Cashier

TJ Maxx
04.2001 - 09.2001

Customer Service/Cashier

Circuit City
12.2000 - 03.2001

Cook, Cashier

Chucke, Chuck E Cheeses
11.1999 - 12.2000

Dishwasher/Busboy

Jimmies of Savin Rock
01.1998 - 09.1998

Bagger, ShopRite
08.1995 - 12.1995

Home

Instead Senior Care

High School Diploma - undefined

West Haven High School

Bachelor of Arts - Theatre arts, Musical theatre

Western Connecticut State University

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Jerrial Young