

Results-driven Utility Billing Manager and Deputy City Secretary with extensive experience in managing utility operations and city governance for a rapidly growing municipality. Adept at developing and implementing policies, streamlining procedures, and enhancing communication across departments. Proven track record in designing effective city websites and newsletters that engage residents and promote transparency. Skilled in administering building permits and aligning utility rates with budgetary objectives, ensuring compliance and maximizing revenue. Committed to professional development through ongoing education in municipal management, with a focus on improving city services and operational efficiency.