Summary
Overview
Work History
Education
Skills
Timeline
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Jerrica All Good

Jerrica All Good

Rockport,TX

Summary

Results-driven Utility Billing Manager and Deputy City Secretary with extensive experience in managing utility operations and city governance for a rapidly growing municipality. Adept at developing and implementing policies, streamlining procedures, and enhancing communication across departments. Proven track record in designing effective city websites and newsletters that engage residents and promote transparency. Skilled in administering building permits and aligning utility rates with budgetary objectives, ensuring compliance and maximizing revenue. Committed to professional development through ongoing education in municipal management, with a focus on improving city services and operational efficiency.

Overview

4
4
years of professional experience

Work History

Deputy City Secretary/Utility Billing Manager

City of Josephine
01.2021 - Current
  • Oversee all utility operations, ensuring efficient billing
  • Configured the court, utility, and human resource software for all the processes, layout, and payments
  • Daily/monthly reconciliation of the utility, building permits, and the court department
  • Developed comprehensive polices and City handbook
  • Prepare and gather information for city meeting agendas, minutes, and the presentation
  • Created and monitor the City YouTube and social media for all departments
  • Designed and manage the city's website
  • Created and enforced a retention policy for all departments
  • Create and post monthly public newsletter for all departments
  • Administer and process city building permits
  • Research and define city utility rates and building permit rates
  • Maintain and process solicitor, garage sale, RV permits, and pet registration
  • Ongoing education through Texas Municipal Clerks Association (TMCA)
  • Define and provide 9-1-1 addresses to the county for residential and MUD resident addresses
  • Provide assistant to the municipal court administrator

Education

BA - Business Administration

Tarleton State University
01.2019

TMCA - Courses completed

11.2024

Skills

  • Microsoft Office
  • Attention to detail
  • Analytics
  • Communication
  • Creativity
  • Strategic thinking
  • Decision-making
  • Public relations
  • Meetings and presentations
  • Conflict resolution

Timeline

Deputy City Secretary/Utility Billing Manager

City of Josephine
01.2021 - Current

BA - Business Administration

Tarleton State University

TMCA - Courses completed

Jerrica All Good