Summary
Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Timeline
Generic

JERRICA BAILEY

SPRING

Summary

Medical Clerk with extensive experience in senior care and hospital settings, adept in medication administration and insurance verification. Demonstrates strong organizational skills and a commitment to maintaining current healthcare standards. Passionate about providing compassionate care and enhancing patient experiences through efficient, detail-oriented service.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

14
14
years of professional experience

Work History

Lead Medical Office Cler

Integrated Community Services
07.2023 - Current
  • Manage patient registration, ensuring accurate records and efficient appointment scheduling.
  • Coordinate specialist referrals, facilitating timely follow-ups and improved patient care.
  • Assist physicians with administrative tasks, enhancing clinic workflow and data accuracy.
  • Managed patient records, ensuring confidentiality and compliance with healthcare regulations.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Clinic Operations Manager

Infectious Disease Associates Of Baton Rouge
12.2017 - 07.2023
  • Streamlined clinic operations to enhance patient flow and reduce wait times.
  • Developed and implemented staff training programs to improve service delivery and patient care.
  • Managed inventory systems, ensuring optimal stock levels for medical supplies and equipment.
  • Collaborated with healthcare providers to refine operational processes and enhance team performance.
  • Led cross-functional teams in executing strategic initiatives to improve clinic efficiency.
  • Analyzed key performance indicators to identify areas for operational improvement and cost reduction.
  • Fostered a culture of continuous improvement through regular feedback sessions with staff members.

Medical Assistant

Infections Disease Associates of Baton Rouge
09.2011 - 12.2017
  • Assisted in patient care, improving procedure efficiency and patient satisfaction.
  • Managed medical records, enhancing data accuracy and streamlining access.
  • Scheduled appointments, optimizing patient flow and reducing wait times.
  • Streamlined patient care processes, enhancing efficiency in examinations and treatments while maintaining high standards of cleanliness and supply management.
  • Improved patient flow by optimizing appointment scheduling and interdepartmental coordination, resulting in reduced wait times and increased patient satisfaction.
  • Ensured accurate documentation in electronic health records, contributing to seamless information flow and improved continuity of care across healthcare teams.
  • Provided compassionate patient education on medication regimens and post-treatment care, fostering better health outcomes and patient compliance.

Education

Bachelor's Degree - Healthcare Administration

University of Phoenix
Baton Rouge, LA
07.2025

Diploma - Medical Assistant

Virginia College
Baton Rouge, LA
06.2013

Diploma - undefined

Mckinley High School
Baton Rouge, LA
05.2007

Skills

  • Retail Management (Experienced)
  • Microsoft Office (Expert)
  • Medical Records (Experienced)
  • Schedule Appointments (Expert)
  • Home Health (Experienced)
  • Caregiver (Expert)
  • School Bus Driving (Expert)
  • Senior Care (Expert)
  • Medical Office Experience (Experienced)
  • Insurance Verification (Skillful)
  • Home Care (Expert)
  • Hospital Experience (Experienced)
  • EMR Systems (Experienced)
  • Patient Care (Experienced)
  • Phlebotomy (Skillful)
  • EClinicalWorks (Experienced)
  • EHR systems (Experienced)
  • Administrative experience (Experienced)
  • Medication administration (Experienced)
  • Customer service (Expert)
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving

ADDITIONAL INFORMATION

  • COMMERCIAL DRIVER'S LICENSE (CDL)
  • Class B
  • Expires: January 2032
  • State: TX
  • Endorsements: S (School bus) - P (Passenger vehicles)

Timeline

Lead Medical Office Cler

Integrated Community Services
07.2023 - Current

Clinic Operations Manager

Infectious Disease Associates Of Baton Rouge
12.2017 - 07.2023

Medical Assistant

Infections Disease Associates of Baton Rouge
09.2011 - 12.2017

Diploma - Medical Assistant

Virginia College

Diploma - undefined

Mckinley High School

Bachelor's Degree - Healthcare Administration

University of Phoenix

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