Jerrica Conrad
Carrollton
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
16
16
years of professional experience
Work History
Office Manager/Bookkeeper
Bennett Electric, LLC
11.2020 - 05.2025
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Established QuickBooks accounting system to reflect accurate financial records.
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
- Completed payroll for employees and maintained detailed records of procedures.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Bartender
Tirebiters Peanut Pub, Bar & Grill
10.2021 - 05.2025
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Served high customer volumes during special events, nights, and weekends.
Bookkeeper
Schmidt’s Creek Hotel
01.2022 - 05.2025
- Reconciled and corrected issues with financial records.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Posted daily receipts and payments in accordance with corporate protocols.
- Maintained and processed invoices, deposits, and money logs.
Property Manager
LOTO Land Development, LLC
01.2021 - 04.2022
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Assistant Manager, Bartender and Server
Backwater Jacks Bar & Grill
03.2020 - 11.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Bar Lead
Viewhouse
04.2016 - 01.2020
- Trained and mentored new bartenders, resulting in improved staff performance and overall team collaboration.
- Enhanced guest experience by providing exceptional service and maintaining a clean, welcoming environment.
- Managed cash handling procedures to ensure accurate reporting and reduce discrepancies.
Bar Manager
Shorty Pants Lounge
05.2009 - 09.2015
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Education
Armbrust Real Estate Institute
Denver, Colorado01.2018
Bachelors - Social Work & Psychology
Missouri State University
Springfield, Missouri01.2012
Skills
- Multitasking
- Dependable and responsible
- Attention to detail
- Time management
- Fast learner
References
- Jessie Prewitt 573-280-7031
- Ashley Mantle 573-819-5384
- Todd Bennett 573-216-4496
- Tyler Dickson 573-694-0991
- Ed Schmidt 573-434-5292
Timeline
Bookkeeper
Schmidt’s Creek Hotel
01.2022 - 05.2025
Bartender
Tirebiters Peanut Pub, Bar & Grill
10.2021 - 05.2025
Property Manager
LOTO Land Development, LLC
01.2021 - 04.2022
Office Manager/Bookkeeper
Bennett Electric, LLC
11.2020 - 05.2025
Assistant Manager, Bartender and Server
Backwater Jacks Bar & Grill
03.2020 - 11.2023
Bar Lead
Viewhouse
04.2016 - 01.2020
Bar Manager
Shorty Pants Lounge
05.2009 - 09.2015
Armbrust Real Estate Institute
Bachelors - Social Work & Psychology
Missouri State University
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