Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Jerrica Fields

Roseville,MI

Summary

Professional caregiver with solid experience providing compassionate and efficient in-home support. Skilled in medication management, personal care, and patient mobility, ensuring optimal comfort and safety. Strong collaborator, adaptable to changing needs, and consistently reliable in delivering high-quality care.

Overview

6
6
years of professional experience

Work History

Receptionist

American House
10.2020 - 01.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Home Health Aide

ComForCare
05.2022 - 09.2023
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

Caregiver

Loving Care Home Health
08.2017 - 11.2019
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Education

Medical Assistant - Medical Assisting

Everest Institute
Southfield, MI
06.2012

High School Diploma - Basic

Canton South
Canton, OH
06.2006

Skills

  • Organization skills
  • Telephone skills
  • Verbal and written communication
  • Customer/Client relations
  • Daily living assistance
  • Housekeeping
  • Housekeeping tasks
  • Verbal and written communication skills
  • First aid and safety
  • Flexible schedule and availability
  • Compassionate communication
  • Medical record-keeping
  • Documentation
  • Client documentation

Timeline

Home Health Aide

ComForCare
05.2022 - 09.2023

Receptionist

American House
10.2020 - 01.2024

Caregiver

Loving Care Home Health
08.2017 - 11.2019

Medical Assistant - Medical Assisting

Everest Institute

High School Diploma - Basic

Canton South
Jerrica Fields