Jerrica Johnson

•Developed and implemented creative activities for children, enhancing engagement and skill development.
•Managed schedules and coordinated with parents and staff to ensure smooth operations.
•Organized events and activities, demonstrating strong organizational and multitasking abilities.
•Communicated effectively with children and adults, tailoring messages to different audiences.

•Managed communication with patients, nurses, and doctors, including handling calls, prioritizing mail, and drafting correspondence.
•Served as the primary point of contact for departmental inquiries, ensuring seamless communication and support.
•Coordinated complex schedules, including screening, lab work, radiology, and treatments, maintaining detailed records.
•Arranged domestic and international travel accommodations, ensuring smooth logistical planning.
•Supervised project activities, maintaining quality and timeliness, and implemented administrative processes for efficiency improvements

•Oversaw day-to-day operations, ensuring high-quality performance and meeting deadlines.
•Trained new hires on administrative procedures and company policies, monitoring performance and providing feedback.
•Organized meetings, prepared reports, and conducted employee training sessions.
•Managed communication with executives, including call management, mail review, and correspondence drafting.
•Developed and maintained administrative processes, contributing to overall office efficiency and client satisfaction.