Summary
Overview
Work History
Education
Skills
Timeline
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Jerrica Lemon

Upper Marlboro,MD

Summary

Possessing expertise in billing operations and practices. Manages activities with a good understanding of current needs and future objectives. Maintains an above-average service record, possessing excellent analytical and problem-solving skills that guarantee guest satisfaction. A professional administrative specialist with extensive experience in vehicle registration and title processing. Recognized for ability to streamline documentation procedures and ensure compliance with regulatory standards. Known for teamwork, reliability, and adaptability in dynamic environments. Skilled in customer service, data entry, and problem-solving.

Proficient Tag and title clerk with a solid background in handling vehicle registration and title transfers. Proven track record of efficiently managing documentation processes and ensuring compliance with state regulations. Demonstrated expertise in customer service and data entry, ensuring accurate and timely completion of tasks.

Overview

11
11
years of professional experience

Work History

TAG AND TITLE CLERK

PASSPORT AUTO GROUP
05.2024 - Current


  • Contacted Motor Vehicle Department to determine status of pending titles.
  • Calculated and remitted state sales tax, service, and other charges.
  • Organized and prepared tax and title documents to transfer ownership of property.
  • Managed high volumes of transactions while maintaining attention to detail and accuracy, leading to a decrease in errors.
  • Organized physical files efficiently, enabling easy retrieval of information when needed for future reference or audits purposes.
  • Collaborated with team members to optimize workflow processes, enhancing overall productivity levels.
  • Ensured compliance with state regulations by diligently reviewing documents for accuracy and completeness.
  • Coordinated effectively with local Department of Motor Vehicles representatives for smooth processing of all required documentation.

BROKER SETTLEMENTS CLERK

LANDSTAR TRANSPORTATION LOGISTICS
08.2021 - 05.2024
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Maintained good working relationships with vendors and resolved disputes.
  • Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
  • Resolved complex billing disputes between vendors or clients to ensure smooth operations and minimize delays in payment processing.
  • Identified, researched and performed necessary clearance actions to achieve accurate and timely resolution of open transactions.

TITLE CLERK/ SERVICE WRITER/ ASSISTANT

JAGUAR POWER SPORTS
11.2019 - 07.2021
  • Responsible for billing and posting all new and used car deals and receipt all monies received
  • Process payoff checks for trade-ins and mail to appropriate financial institutions in a timely manner
  • Ensure employees are paid accurately by verifying sales associates' commission reports and preparing checks
  • Maintain vehicle inventory records
  • Review paperwork for retail contracts and lease agreements
  • Compile and distribute at least 40 contracts per day to several financial institutions
  • Copy and scan any pertinent documents
  • Reroute phone calls to the finance managers and ship automotive paperwork using UPS & FedEx
  • Daily usage of Dealertrack and Microsoft offices
  • Moderate knowledge of T21 to have vehicles titled and registered in proper names, cities, and states
  • Process 30-45 contracts per day while maintaining different state and county guidelines
  • Obtain payoff quotes, lienholder information and lien releases
  • Maintain stock of new car invoices and used car titles
  • Properly reassign titles based upon dealer trades and wholesales
  • Compiled and sorted invoices and checks, sustaining business transactions
  • Review paperwork for retail contracts and lease agreements while accurately inputting vin numbers and purchaser info into database for registering and titling within state guidelines and deadlines
  • Scan and uploaded pertinent documents to corresponding customer files
  • Served as liaison between customer and 2 technicians
  • Scheduled service appointments and routine maintenance
  • Delivered estimates of repairs to customers and obtained approval

ACCOUNTS PAYABLE/ BILLING CLERK

HANANIA AUTOMOTIVE
05.2016 - 11.2019
  • Executed billing tasks and recorded information in company databases.
  • Maintained accurate records of all financial transactions within the accounts payable department.
  • Managed month-end closing process, ensuring timely completion of accruals and account reconciliations.
  • Ensured compliance with federal, state, and local tax requirements by maintaining knowledge of current regulations and filing necessary documentation.
  • Helped expedite month-end closing procedures through efficient processing of journal entries and account reconciliations.
  • Entered figures using 10-key calculator to compute data quickly.

FINANCE ASSISTANT/TITLE CLERK

COGGIN NISSAN ON ATLANTIC
01.2014 - 12.2016
  • Supported the finance team by processing invoices and expense claims promptly and accurately.
  • Processed daily financial transactions in support of finance team objectives.
  • Helped reconcile bank statements and accounts and maintain accuracy and current records.
  • Managed office inventory and ordered new supplies when items were running low.
  • Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.

Education

Criminal Justice - Technology Secialist

FLORIDA STATE COLLEGE AT JACKSONVILLE
02.2025

Associate in Arts -

PALM BEACH STATE COLLEGE
01.2012

High School Diploma -

KINGSBURY HIGH SCHOOL
01.2006

Skills

  • Account reconciliation
  • ADP Knowledge
  • Quickbooks
  • Accounts Receivable
  • Accounts Payables
  • Titletec (t21)
  • Dealertrack
  • CDK
  • Reynolds

Timeline

TAG AND TITLE CLERK

PASSPORT AUTO GROUP
05.2024 - Current

BROKER SETTLEMENTS CLERK

LANDSTAR TRANSPORTATION LOGISTICS
08.2021 - 05.2024

TITLE CLERK/ SERVICE WRITER/ ASSISTANT

JAGUAR POWER SPORTS
11.2019 - 07.2021

ACCOUNTS PAYABLE/ BILLING CLERK

HANANIA AUTOMOTIVE
05.2016 - 11.2019

FINANCE ASSISTANT/TITLE CLERK

COGGIN NISSAN ON ATLANTIC
01.2014 - 12.2016

Associate in Arts -

PALM BEACH STATE COLLEGE

High School Diploma -

KINGSBURY HIGH SCHOOL

Criminal Justice - Technology Secialist

FLORIDA STATE COLLEGE AT JACKSONVILLE

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Jerrica Lemon