Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jerrica Mason

Prescott Valley,AZ

Summary

Dynamic hospitality professional with a strong work ethic and integrity, experienced ability to enhance customer satisfaction through exceptional service and food preparation skills. Adept at multitasking in fast-paced environments, ensuring safe food handling and maintaining cleanliness to create enjoyable dining experiences.

Experienced with cash handling, customer service, and transaction processing in fast-paced settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

5
5
years of professional experience

Work History

Cashier/Server

Noble Romans Pizza
09.2022 - 12.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Provided backup support for other departments when needed.
  • Responded promptly to requests for assistance and customer inquiries.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Fry Cook

Applebee's
10.2021 - 03.2022
  • Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
  • Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
  • Tested temperatures of food at specified intervals by using food thermometers.
  • Streamlined kitchen operations with effective time management and multitasking skills.

Fry/Line Cook

Golden Corral Buffet and Grill
08.2019 - 03.2021
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Education

GED -

Brookline College
Tempe, AZ
10-2014

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and organization
  • Multitasking and organization
  • Food preparation
  • Food handling
  • Strong attention to safe food handling procedures
  • Professional appearance
  • Guest engagement
  • Hospitality service expertise

Timeline

Cashier/Server

Noble Romans Pizza
09.2022 - 12.2024

Fry Cook

Applebee's
10.2021 - 03.2022

Fry/Line Cook

Golden Corral Buffet and Grill
08.2019 - 03.2021

GED -

Brookline College

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