Summary
Overview
Work History
Education
Skills
Websites
Certification
Owner of Media Pie marketing services
Timeline
Receptionist

Jerrica Fout

Petersburg,WV

Summary

Accomplished Program Coordinator who takes great care to implement and enhance programs that effectively address the unique needs of consumers. Through keen attention to detail and the ability to foster strong relationships with consumers and stakeholders, I strive to ensure that every project I oversee succeeds and delivers maximum value to all consumers and stakeholders involved.

Overview

13
13
years of professional experience
1
1
Certification

Work History

BUMPS Coordinator

Potomac Highlands Guild
11.2022 - Current
  • Developed and maintained relationships with external partners to facilitate program operations.
  • Collaborated with other program coordinators to achieve consistency in program objectives and services.
  • Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
  • Kept program-related data accurate, up-to-date and easily accessible for accessibility.
  • Provided ongoing direction and leadership for program operations.
  • Organized and managed program development from conception through successful execution.
  • Developed program marketing and outreach strategies to increase awareness and attract new participants.
  • Created and enforced programming standards to maintain compliance with regulatory requirements.
  • Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
  • Designed program implementation and maintenance plan.
  • Tracked and reported expenses accurately to manage program budgets.
  • Coordinated individual referrals to obtain community services, advocate for client needs, and resolve roadblocks.
  • Conducted community workshops to promote different programs and educate the public on available services.
  • Coordinated with community stakeholders for the successful implementation of social and community service initiatives.

SNAP E&T Case Manager

West Virginia Workforce Development Board
01.2020 - 11.2022
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
  • Monitored program performance and outcomes for successful delivery of services.
  • Facilitated individual and group sessions to promote positive behavior change for clients.
  • Conducted community workshops to promote different programs and educate public on available services.

Business Office Manager

Glotfelty Tire Center
12.2017 - 12.2019
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Maximized cash flow through optimal billing and collection processes.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve personnel's performance.
  • Maintained a professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Administrative Secretary

Keyser Assembly Of God
06.2014 - 10.2017
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Offered technical support and troubleshooting issues to enhance office productivity.
  • Managed filing system, entered data, and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Supported company leaders by managing budgets, scheduling appointments, and organizing itineraries.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Collaborated with church leadership to plan a master calendar of events.
  • Coordinated and spearheaded programs to increase church members' service throughout the community.
  • Helped to create a welcoming environment for visitors and encouraged the congregation to offer support.
  • Served as mentor to children in the church community, offering guidance and support.
  • Distributed food and supplies to communities through mutual aid.
  • Interacted with local community, building relationships with civic organizations and other churches.

Assistant Teacher

EACHS Headstart
09.2010 - 06.2014
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Provided one-on-one and group-based learning support focused on student progress.
  • Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
  • Oversaw classroom operations during teacher and parent meetings.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.

Education

Bachelor of Science - Government: Public Administration

Liberty University
Lynchburg, VA
12.2023

High School Diploma -

Petersburg High School
Petersburg
06.2007

Skills

  • Team Leadership
  • Community Engagement
  • Outreach Management
  • Advocacy
  • Community Resources
  • Public Speaking
  • Event Organization
  • Media Relations
  • Stakeholder Communications
  • Accurate Recordkeeping
  • Program Monitoring
  • Confidential Records Management

Certification

  • First Aid/CPR Certified
  • Continual Relias Training
  • West Virginia Business Certified

Owner of Media Pie marketing services

Media Pie marketing service was established in 2023. It is an up and coming small business located in West Virginia. Media Pie aims to be an exceptional provider of customer-designed marketing materials that cater to various business needs. The company offers a wide range of professional services, including creating brochures, infographics, website design, video presentations, and custom-designed logos tailored to meet each client's specific requirements. As skilled and experienced professionals, Media Pie marketing service ensures that all marketing materials are high quality and visually appealing, guaranteeing customer satisfaction.

Timeline

BUMPS Coordinator

Potomac Highlands Guild
11.2022 - Current

SNAP E&T Case Manager

West Virginia Workforce Development Board
01.2020 - 11.2022

Business Office Manager

Glotfelty Tire Center
12.2017 - 12.2019

Administrative Secretary

Keyser Assembly Of God
06.2014 - 10.2017

Assistant Teacher

EACHS Headstart
09.2010 - 06.2014

Bachelor of Science - Government: Public Administration

Liberty University

High School Diploma -

Petersburg High School

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Jerrica Fout