Summary
Overview
Work History
Education
Skills
Timeline
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Jerrica Nichols

Peoria,IL

Summary

Dynamic and results-driven professional with a proven track record at Carle Hospital, excelling in customer service and exceptional communication. Skilled in menu design and food safety, I successfully enhanced guest engagement and contributed to increased revenue through innovative promotional events. Committed to maintaining a clean and organized dining environment.

Overview

3
3
years of professional experience

Work History

Dining Host

Carle Hospital
04.2024 - Current
  • Utilized strong organizational skills in arranging private events and coordinating with other departments to ensure seamless execution.
  • Assisted in the development of promotional events and specials, driving increased revenue for the restaurant.
  • Maintained clean and organized dining environment, contributing to a positive overall ambiance.
  • Contributed positively to team morale by promoting collaboration among fellow employees towards common goals of excellent hospitality service.
  • Assisted management in resolving conflicts between guests or staff members in a diplomatic manner that upheld company values.

Valet Parking

OSF Saint Francis Medical Center
03.2022 - 12.2023

Cap2

Walmart
03.2022 - 12.2023
  • Monitored inventory levels and communicated with management to replenish supplies as needed, preventing stock shortages during busy periods.
  • Trained new dining hosts on company policies and procedures, ensuring consistently high-quality service across the team.
  • Provided valuable input during team meetings on ways to improve overall dining experience for guests, leading to the implementation of new service strategies.
  • Coordinated with culinary team to stay informed about menu changes and daily specials, enabling accurate communication with diners.

Education

Diploma -

Peoria High
Peoria
05.2019

Skills

  • Strong multitasking
  • Cleanliness
  • Exceptional communication
  • Phone etiquette
  • Food safety awareness
  • Menu design
  • Customer service
  • Cleaning and sanitation
  • Greeting guests
  • Food safety
  • Customer service expertise
  • Safe food handling
  • Guest engagement

Timeline

Dining Host

Carle Hospital
04.2024 - Current

Valet Parking

OSF Saint Francis Medical Center
03.2022 - 12.2023

Cap2

Walmart
03.2022 - 12.2023

Diploma -

Peoria High

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Jerrica Nichols