Jerrick Bolden
Lynchburg,VA
Overview
20
20
years of professional experience
1
1
year of post-secondary education
Work History
Operation and Training Associate
The Welburn Organization- McDonald's
Farmville, VA
09.2020 - Current
- Provided coaching and support to trainers during development process
- Managed budgets related to training events, including negotiating contracts with vendors and tracking expenses
- Supported change management initiatives by developing targeted communications and resources for employees affected by organizational changes
- Coordinated personnel replacements, job shadowing opportunities, and internships
Manager
Chick-fil-A
Christiansburg, VA
10.2019 - 02.2020
Co-Manager/Assistant Store Manager
Cook Out Restaurants
Radford, VA
04.2019 - 09.2020
Food Service Director
Trinity Services Group, Inc
Dublin, VA
02.2018 - 04.2019
Training Specialist
AFLAC
Farmville, VA
09.2017 - 02.2018
District Leader
PRIMERICA
Midlothian, VA
05.2017 - 12.2018
Benefits Specialist
AFLAC
Charlottesville, VA
03.2017 - 12.2018
Correctional Officer
Buckingham Correctional Center
Dillwyn, VA
10.2009 - 02.2010
General Manager
Russell Enterprises' McDonald's
Farmville, VA
07.2005 - 03.2017
Timeline
Associate of Science - Business Administration
Colorado Technical University
11.2023 - 11.2024
Operation and Training Associate
The Welburn Organization- McDonald's
09.2020 - Current
Manager
Chick-fil-A
10.2019 - 02.2020
Co-Manager/Assistant Store Manager
Cook Out Restaurants
04.2019 - 09.2020
Food Service Director
Trinity Services Group, Inc
02.2018 - 04.2019
Training Specialist
AFLAC
09.2017 - 02.2018
District Leader
PRIMERICA
05.2017 - 12.2018
Benefits Specialist
AFLAC
03.2017 - 12.2018
Correctional Officer
Buckingham Correctional Center
10.2009 - 02.2010
General Manager
Russell Enterprises' McDonald's
07.2005 - 03.2017
Education
Associate of Science - Business Administration
Colorado Technical University
Colorado Springs, CO 11.2023 - 11.2024
Summary
Hardworking Training Coordinator well-versed in handling all support functions and managing communication between trainers and participants. Skilled in identifying areas of focus. Offering 20 years of related experience.
Skills
- Feedback collection
- Learning management systems
- Performance assessment
- Training delivery
- Program management
- New program development
- Training best practices
- Feedback gathering
- Product development
- Verbal and written communication
- Program support
- Employee coaching
- Performance evaluation
- Staffing and workflow planning
- Training solutions development
- Program implementation
- Coaching and mentoring
- Leadership training
- Schedule coordination
- Training material updates
- Human resources
- Schedule management
- New hire on-boarding
- Credentialing oversight
- Training facilitation
- Customized training
- Business administration
- Presentation
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