. Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Overview
15
15
years of professional experience
Work History
Shift Manager
Peppermill Inc
West Wendover, Nevada
08.2020 - Current
Developed and implemented policies and procedures for casino operations.
Ensured compliance with all applicable laws, regulations, ordinances, and gaming rules.
Managed daily operations of slot machines, table games, sports betting, race book and other gaming activities in accordance with established standards.
Conducted regular performance evaluations of employees to identify areas for improvement and develop action plans accordingly.
Finance Manager
AutoNation
Chandler, AZ
09.2018 - 02.2019
Greeted customers and answered questions regarding vehicles.
Assisted customers in the selection of appropriate vehicle models, packages and options.
Demonstrated features and benefits of vehicles to potential buyers.
Negotiated prices and contracts with customers for a mutually beneficial deal.
CRC Manager
Larry Miller Automotive
Mesa , Arizona
11.2017 - 09.2018
Developed and implemented strategies to increase customer satisfaction and loyalty.
Coached, mentored and trained team members in order to improve their job performance.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Internet Director/Finance Manager
Berkshire Hathaway Automotive
Peoria, Arizona
03.2016 - 09.2017
Developed and implemented strategies for increasing website traffic and online presence.
Handled all lead distribution, as well as a selling director.
Promoted from backup F&I to primary after showing ability to handle multiple roles, as well as help the store and other salespeople.
Supervised and monitored activity of sales team to meet performance goals.
Sales Floor Associate
Larry Miller Automotive
Mesa, Arizona
12.2014 - 03.2016
Greeted customers upon entering store and provided assistance in locating desired items.
Maintained a friendly and professional demeanor while interacting with customers and colleagues alike.
Consistently met or exceeded daily sales goals established by management team.
Assistant Golf Professional
West Wendover Recreation District
West Wendover, NV
01.2010 - 12.2014
Worked as a seasonal golf professional throughout the spring/summer/fall season
Provided golf instruction to players of all skill levels.
Assisted with the organization and execution of golf tournaments and events.
Managed tee time reservations and handled customer inquiries.
Assistant Golf Professional
The Boulders
Scottsdale, AZ
10.2013 - 05.2014
Provided golf instruction to players of all skill levels.
Assisted with the organization and execution of golf tournaments and events.
Managed tee time reservations and handled customer inquiries.
Provided excellent customer service to ensure a pleasant experience for guests at the facility.
Education
Assosciate of Business Management And Golf Course Management - Business/Golf
Professional Golfers Career College
Temecula, CA
12-2010
High School Diploma -
West Wendover High School
West Wendover
05-2009
Skills
Inventory Control
Safety Compliance
Team Development
Quality Assurance
Schedule oversight
Staff Development
Timeline
Shift Manager
Peppermill Inc
08.2020 - Current
Finance Manager
AutoNation
09.2018 - 02.2019
CRC Manager
Larry Miller Automotive
11.2017 - 09.2018
Internet Director/Finance Manager
Berkshire Hathaway Automotive
03.2016 - 09.2017
Sales Floor Associate
Larry Miller Automotive
12.2014 - 03.2016
Assistant Golf Professional
The Boulders
10.2013 - 05.2014
Assistant Golf Professional
West Wendover Recreation District
01.2010 - 12.2014
Assosciate of Business Management And Golf Course Management - Business/Golf