Jerricka Harris
Huntsville,TX
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Insurance Agent
CVS Aetna
08.2023 - Current
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Assistant Manager
Houston Foods
07.2016 - 08.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Tax Advisor
Concentrix
01.2023 - 04.2023
- Improved client satisfaction by providing personalized tax advice and strategies.
- Assisted clients in reducing their tax liabilities through comprehensive tax planning and analysis.
- Streamlined internal processes, enhancing overall efficiency within the tax department.
- Collaborated with team members to ensure accurate and timely preparation of individual and corporate tax returns.
Education
No Degree - Business Administration And Management
Houston Community College
Houston, TX01.2025
GED -
Conroe High School
Conroe, TX05.2017
Skills
- CRM Software
- Client Retention
- Customer Service
- Lead Development
Certification
- Licensed Insurance Agent - 2 Years
Timeline
Insurance Agent
CVS Aetna
08.2023 - Current
Tax Advisor
Concentrix
01.2023 - 04.2023
Assistant Manager
Houston Foods
07.2016 - 08.2023
No Degree - Business Administration And Management
Houston Community College
GED -
Conroe High School
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