Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jerrick Jara

Kansas City,MO

Summary

Reliable Systems Engineer bringing 6+ years of experience in application and network administration. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

11
11
years of professional experience

Work History

Identity Management Engineer/Application Analyst

Northside Hospital System
06.2024 - Current
  • Designed and implemented quality control processes to facilitate customer satisfaction.
  • Conducted research to identify and evaluate new technologies and concepts.
  • Collaborated with other departments to facilitate successful project completion.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Led project integrating 700+ Infusion pumps with existing software.

Systems Engineer - Upgrade Center

Oracle-Cerner
10.2020 - 06.2024
  • Provided system implementation, support, monitoring and maintenance of Cerner's solutions and services.
  • Cloud (AWS), Linux, SQL, RabbitMQ, Citrix, Device Integration, Telephony, ADT, HL7 Interface Engines experience.
  • Performed ongoing performance tuning, hardware/OS upgrades, and resource optimization.
  • Implemented monitoring for applications and servers, and responded to alarms in a timely manner.
  • Deployed physical and virtual servers.
  • Deployed, setup, and maintained testing environments.
  • Provided Tier III and other support per service requests (JIRA).

Delivery Consultant - Upgrade Center

Cerner
11.2018 - 10.2020
  • Member of the CareAware/FetaLink Team.
  • Focused on the interoperability between medical devices and healthcare applications, regardless of vendor.
  • Consulted with clients on workflows, upgrade implications, system changes, enhancements and ongoing maintenance.
  • Completed client-specific design, configuration and troubleshooting within appropriate tools.
  • Completed full solution build with accountability for build quality score and follow up actions.
  • Developed and executed test scripts while noting changes in end user functionality.
  • Reviewed new defects, outlined information for change requests and notified clients.
  • Leveraged internal and external resources to deliver problem identification and resolution.

Territory Account Manager

Certified Piedmontese
09.2015 - 10.2018
  • Responsible for managing a nine-state territory across country, resulting in $500,000+ in yearly revenue.
  • Development and implementation of customer base growth strategies resulting in 180% growth in sales.
  • Achieved 90% customer retention rate by providing clients with exemplary customer service.
  • Regular travel to client sites to enhance satisfaction and maximize client acquisition.
  • Attended trade shows and industry events to promote company products and services.

Manager

Barry's Bar and Grill
12.2013 - 08.2015
  • Promoted to site manager after 1 ½ years based on admirable performance as a bartender and staff member
  • Generated reports documenting and tracking daily revenue, focused to bolster sales during high traffic hours
  • Marketed facility by creating Groupon promotions and radio advertisements; assisted with media promotions
  • Developed and implemented online training course for training new employees.

Education

Master of Business Administration - Healthcare Administration

Nebraska Wesleyan University
Lincoln, Nebraska
05.2016

Bachelor of Science in Biology/Exercise Science - undefined

Nebraska Wesleyan University
Lincoln, Nebraska
05.2014

Skills

    • Enterprise Application Integration
    • Technical issue analysis
    • Technical Documentation
    • System Upgrades
    • System Design
      • Performance Optimization
      • Load Balancing
      • DevOps principles
      • API Design and Development
      • Device Testing

Timeline

Identity Management Engineer/Application Analyst

Northside Hospital System
06.2024 - Current

Systems Engineer - Upgrade Center

Oracle-Cerner
10.2020 - 06.2024

Delivery Consultant - Upgrade Center

Cerner
11.2018 - 10.2020

Territory Account Manager

Certified Piedmontese
09.2015 - 10.2018

Manager

Barry's Bar and Grill
12.2013 - 08.2015

Master of Business Administration - Healthcare Administration

Nebraska Wesleyan University

Bachelor of Science in Biology/Exercise Science - undefined

Nebraska Wesleyan University

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Jerrick Jara