Jerrid Bizefski
Menominee,MI
Summary
I'm always willing to learn and expand my skills
Overview
17
17
years of professional experience
Work History
Customer Support Specialist
Johnson Controls
01.2022 - Current
- Established strong relationships with clients, leading to increased repeat business and favorable feedback.
- Provided outstanding customer service by employing active listening and empathy.
- Handled high call volumes while adhering to quality standards and established procedures.
- Addressed and resolved complex customer issues professionally to boost satisfaction levels.
- Supported significant daily customer interactions with a focus on positive experiences.
QC INSPECTOR
LE Jones
04.2021 - 01.2022
- Monitored quality control measures on multiple job sites simultaneously with proper coordination and documentation.
- Established final inspection procedure and matched job specifications.
- Reported on non-conformance issues and documented findings in forms to help production staff understand and correct problems.
- Verified calibration and functionality of inspection equipment, machinery, and tools for proper quality control.
WINDER OPERATOR
BPM
09.2016 - 04.2021
- I operator a DEACRO rewinder. I do daily maintenance on it. I do setups where I measure distance from one cut to the next. I occasionally will drive forklift and clamp truck
MACHINE OPERATOR
Tyco
01.2009 - 07.2016
- I performed multiple duties. I operated a hydro-tester. I machine that checks for leaks in welds. I operated a buffer. I also ran a machine welder as a fill in. I operated a forklift and was a material handler. I also would do inventory.
Education
High School Diploma - General
Marinette High School
Marinette, WISkills
- Safety conscientious
- Motivated to learn
- Responsible for my actions
- Will get the task done
- Great leader
- Great with communication
Timeline
Customer Support Specialist
Johnson Controls
01.2022 - Current
QC INSPECTOR
LE Jones
04.2021 - 01.2022
WINDER OPERATOR
BPM
09.2016 - 04.2021
MACHINE OPERATOR
Tyco
01.2009 - 07.2016
High School Diploma - General
Marinette High School