Jerrid Pilcher
Petersburg,AK
Summary
Dynamic utility worker with extensive experience at Petersburg Borough, excelling in heavy machinery operation and safety compliance. Proven ability to enhance workflow processes and effectively manage inventory. Strong problem-solving skills complemented by effective communication, ensuring timely responses to service requests and community needs. Committed to maintaining high standards in utility maintenance and public service. Experienced team member knowledgeable about handling wide range of upkeep, repair and routine tasks. Highly adaptable and competent in learning new tasks quickly to maximize productivity. Dedicated to outperforming expectations and working hard at all jobs. Resourceful professional in maintenance and repair, known for high productivity and efficient task completion. Skilled in troubleshooting, preventive maintenance, and safety compliance. Excel at time management, problem-solving, and teamwork, ensuring seamless operations and workplace safety. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Utility Worker
Petersburg borough
Petersburg, AK
07.2020 - Current
- Operated machinery for waste collection and disposal services.
- Maintained cleanliness and organization of public spaces in Petersburg borough.
- Responded quickly to service requests from residents and businesses.
- Followed safety protocols while performing manual labor tasks.
- Organized tools, equipment and supplies necessary to complete assignments.
- Assisted in training employees on proper use of equipment related to utility operations.
- Operated various types of power tools safely and efficiently to make repairs or adjustments.
- Responded to emergency situations as needed.
- Discarded defective or damaged equipment following procedures.
- Ensured compliance with applicable laws and regulations governing utilities operations.
- Wore appropriate clothing, erected barricades and signage and used proper equipment and tools.
- Conducted routine maintenance checks on snow plow equipment.
- Responded promptly to weather changes and road conditions.
- Followed safety protocols while operating heavy machinery in winter conditions.
- Operated various heavy equipment including excavators on construction sites.
- Conducted routine inspections to ensure equipment safety and functionality before operation.
- Followed safety protocols to prevent accidents and ensure a safe working environment.
- Implemented best practices for efficient machinery operation to enhance workflow processes.
- Operated multiple pieces of heavy equipment in a safe and efficient manner to excavate land for construction projects.
- Operated heavy machinery for road maintenance and construction projects.
- Supported community events by setting up and maintaining public spaces.
- Followed safety protocols to protect team members and the public during operations.
- Responded to emergencies by providing immediate assistance and support services.
- Coordinated with other departments to ensure timely completion of projects.
- Assisted with snow removal operations during winter months.
- Conducted daily inspections of Public Works infrastructure, such as roads and bridges.
- Maintained records of all activities performed by the Public Works Department.
- Investigated complaints received from citizens concerning public works issues.
- Responded to emergency service calls related to Public Works issues.
- Assisted in the installation and repair of water and sewer systems.
- Managed inventory control systems for equipment and supplies used in the department.
Material Supply Associate
petersburg hospital
Petersburg, Alaska
10.2019 - 06.2020
- Managed inventory levels to ensure timely material supply for production needs.
- Inspected incoming materials for quality and compliance with specifications.
- Assisted in maintaining accurate records of material usage and stock levels.
- Collaborated with procurement to identify suitable suppliers for needed materials.
- Implemented organization systems in storage areas to enhance accessibility and safety.
- Inspected incoming shipments for accuracy and quality control purposes.
- Maintained accurate stock levels in the warehouse to ensure timely delivery of products.
- Unloaded trucks, checked in merchandise, stocked shelves and rotated stock as needed.
- Organized storage areas to maximize space utilization while ensuring safety standards are met.
- Conducted inventory audits to prevent stock discrepancies.
- Maintained accurate inventory records of shipments.
Assistant Store Manager
Discount Tire
Oklahoma City, Oklahoma
06.2015 - 09.2019
- Assisted in managing daily store operations and staff scheduling.
- Trained new employees on customer service and product knowledge.
- Maintained inventory levels and coordinated stock replenishment processes.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Implemented promotional displays to attract customer attention and drive sales.
- Monitored team performance and provided feedback for improvement.
- Ensured compliance with safety standards and operational procedures.
- Collaborated with management to develop effective sales strategies for the store.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Handled scheduling for store shifts to achieve adequate staffing.
- Ensured compliance with all safety regulations throughout the store premises.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Maintained a safe working environment by enforcing safety regulations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Formed and sustained strategic relationships with clients.
15 Uniform Chinook CH-47 Helicopter Mechanic
United States Army
Fairbanks, Alaska
06.2012 - 05.2015
- Conducted regular inspections of helicopter systems and components for safety compliance.
- Performed scheduled maintenance on rotorcraft to ensure optimal performance and reliability.
- Diagnosed mechanical issues using specialized tools and equipment for repairs.
- Collaborated with flight crews to determine maintenance needs based on operational requirements.
- Documented maintenance procedures and compliance records in accordance with regulatory standards.
- Maintained inventory of spare parts and tools to support efficient repair processes.
- Implemented best practices for safety and efficiency in all mechanical operations conducted.
- Completed repair and maintenance work to meet aviation regulations and standards.
- Replaced worn or damaged parts using hand tools, power tools and precision measuring instruments.
- Maintained records of inspections, maintenance and repairs performed.
- Ensured that all work areas were kept clean and organized at all times.
- Followed safety protocols while troubleshooting, inspecting and performing repairs.
- Performed ground runs to test the operation of aircraft systems.
- Complied with all federal aviation regulations related to helicopter mechanics.
- Assisted in the disassembly and reassembly of aircraft for transportation purposes.
- Inspected airframes for corrosion damage and performed repairs as necessary.
- Examined electrical wiring harnesses for signs of wear or fatigue during routine inspections.
- Operated lift equipment safely when moving heavy objects around the shop.
- Completed all paperwork associated with maintenance activities in a timely manner.
- Reviewed work orders and discussed with supervisors.
- Planned work procedures using charts, technical manuals and experience.
Assistant Manager
Discount Tire
El Paso, Texas
01.2006 - 06.2012
- Assisted in coordinating daily operations and schedules for team members.
- Supported management in implementing company policies and procedures effectively.
- Handled customer inquiries and provided information about products and services.
- Maintained accurate records of inventory and assisted in stock management.
- Collaborated with team members to ensure smooth workflow and communication.
- Organized training sessions for new staff on company protocols and systems.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Established strong relationships with key clients to drive customer loyalty.
- Coordinated marketing initiatives to support product launches and promotions.
- Coordinated customer service to ensure satisfaction and resolve issues.
- Trained and mentored new employees on procedures and safety protocols.
Education
High School Diploma -
Hanks High School
El Paso, TX06-2006
Skills
- Equipment operation
- Safety compliance
- Heavy machinery
- Waste management
- Utility maintenance
- Inventory management
- Quality control
- Property maintenance
- Problem solving
- Effective communication
- Plumbing repairs
- Machinery repair
- Basic repair skills
- Maintenance support
- Lockout and tagout procedures
- Vehicle maintenance
- Heavy equipment operation
- Utility connections and disconnections
Certification
- CDL class B
- Asbestos certified
- HASWOPER certified
- CPR certified
Timeline
Utility Worker
Petersburg borough
07.2020 - Current
Material Supply Associate
petersburg hospital
10.2019 - 06.2020
Assistant Store Manager
Discount Tire
06.2015 - 09.2019
15 Uniform Chinook CH-47 Helicopter Mechanic
United States Army
06.2012 - 05.2015
Assistant Manager
Discount Tire
01.2006 - 06.2012
High School Diploma -
Hanks High School