Summary
Overview
Work History
Education
Skills
Certification
Additional Information
References
Timeline
Generic

Jerrien Butts

Rancho Cucamonga,USA

Summary

Dynamic professional with a proven track record at Ralphs Grocery, excelling in sales and team leadership. Expertise in refrigeration and HVAC/R, coupled with exceptional customer service skills, has driven client retention and inventory efficiency. Recognized for achieving top sales performance and maintaining compliance with health regulations, ensuring operational excellence.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Manager of Meat Department

Ralphs Grocery
Orange County, USA
05.2015 - Current
  • Achieved top sales performance across all departments.
  • Supervised meat department staff to ensure high-quality customer service.
  • Managed inventory levels and ordered supplies to maintain stock availability.
  • Ensured compliance with health and safety regulations in the meat department.
  • Collaborated with management to implement promotional displays for products.
  • Established loyalty, executing flawless customer engagement to drive client retention.
  • Consistently passed all audits with no discrepancies.
  • Maintained effective ordering processes to ensure stock availability.
  • Reduced overall shrink through diligent inventory management.

Gas Station Customer Service Representative

Flyers Energy
Upland, California
02.2016 - 05.2017
  • Assisted customers with fuel purchases and store merchandise inquiries.
  • Maintained cleanliness and organization of retail space and fueling area.
  • Collaborated with team members to ensure smooth daily operations.
  • Followed safety protocols to ensure a safe environment for customers and staff.
  • Assisted customers with pump operations, car wash functions, and other gas station activities.
  • Conducted regular inventory checks to maintain accurate records of stock levels.

Massage Therapist

Massage Green Spa
Riverside, USA
02.2014 - 06.2016
  • Specialized in sports and deep tissue massage therapy.
    Monitored client progress to assess improvements in physical condition.
    Facilitated transformative experiences for clients through targeted treatments.
    Achieved noticeable results in client well-being from sessions.
  • Provided therapeutic massage treatments to clients, including Swedish, deep tissue, and sports massages.
  • Performed pre-massage consultations with clients to assess their medical history, physical condition, and desired results from the session.

Education

Certificate - HVAC

Mt San Antonio College
Walnut, CA
06.2025

Massage therapist - Anatomy, Physiology

American College Careers
Riverside, CA
03.2014

High School Or Equivalent -

Aliso Niguel High School

Skills

  • Refrigeration and HVAC/R
  • Team leadership
  • Sales and merchandising
  • Tool operation
  • Microsoft Word proficiency
  • Adaptability and fast learning
  • Customer service excellence
  • Meat cutting skills
  • Team collaboration
  • Time management strategies
  • Electrical troubleshooting expertise
  • Commercial systems knowledge
  • Heavy lifting capabilities

Certification

  • Massage Therapist, 04/01/14, 06/01/18
  • Massage Therapy License
  • HVAC/R Certificate

Additional Information

Certificate in HVAC, Mt. SAC, 2025

References

References available upon request.

Timeline

Gas Station Customer Service Representative

Flyers Energy
02.2016 - 05.2017

Manager of Meat Department

Ralphs Grocery
05.2015 - Current

Massage Therapist

Massage Green Spa
02.2014 - 06.2016

Certificate - HVAC

Mt San Antonio College

Massage therapist - Anatomy, Physiology

American College Careers

High School Or Equivalent -

Aliso Niguel High School

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