Jerrilyn Rivera
Reading,PA
Summary
Dynamic and results-oriented professional with a proven track record at Home Depot, enhancing customer satisfaction and streamlining operations. Skilled in problem-solving and multitasking, with a strong ability to build relationships and foster a positive learning environment at Early Beginnings Learning Center. Demonstrates excellent people skills and a commitment to reliability, driving significant improvements in both retail and educational settings.
Overview
4
4
years of professional experience
Work History
Sales Associate
Home Depot
10.2021 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Teaching Assistant
Early Beginnings Learning Center
07.2019 - 06.2021
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
Education
High School Diploma -
Transit Tech High School
Brooklyn, NY06.2019
Skills
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
Timeline
Sales Associate
Home Depot
10.2021 - 09.2023
Teaching Assistant
Early Beginnings Learning Center
07.2019 - 06.2021
High School Diploma -
Transit Tech High School