Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jerris Smith

Cumberland,MD

Summary

Recovery specialist with extensive experience in customer engagement and problem-solving, successfully addressing client needs through creative solutions. Engaged in community outreach initiatives to enhance awareness of addiction issues and available support resources, while assessing risk factors for relapse and implementing proactive interventions. Proficient in administrative tasks, including appointment scheduling and documentation, contributing to streamlined operations.

Overview

16
16
years of professional experience

Work History

Videography Company

Topflyght Tv
Cumberland , MD
06.2014 - Current
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Utilized various software and tools to streamline processes and optimize performance.

Recovery Coach

Archway station
Cumberland , MD
05.2009 - 05.2010
  • Engaged in outreach efforts within the local community to raise awareness about addiction issues and available resources.
  • Assessed risk factors associated with relapse triggers and provided proactive interventions as needed.
  • Performed administrative tasks including scheduling appointments, completing paperwork.

Education

Associate of Science - General Studies

Allegany College of Maryland
Cumberland, MD
05-2011

Skills

  • 21 years clean
  • Sponsored over 100 men
  • Active in 12 step program

Timeline

Videography Company

Topflyght Tv
06.2014 - Current

Recovery Coach

Archway station
05.2009 - 05.2010

Associate of Science - General Studies

Allegany College of Maryland

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Jerris Smith