JERRISE SMITH
Andrews Air Force Base,MD
Summary
Productive Administrative Professional with over ten years of highlighted promotions and outstanding data analysis execution, monitoring and resource balancing skills in large-scale management. Strong background in customer service and office management. Outstanding communication skills with proven ability to build and lead highly effective teams. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Office Manager
Defense Information Systems Agency, DISA
2023.10 - Current
- Oversees the planning, direction, coordination, and execution of various management and administrative services in support of operations.
- Coordinates, develops, disseminates, and manage all communications from leadership.
- Utilize personal and professional judgement to execute a full range of projects and programs.
- Provides technical, administrative, and project management support to the Civilian Deputy and Chaplain.
- Works effectively with other internal and external organizations to further the mission of the organization and does so within specified timeframe.
- Receives all administrative inquiries and problems brought to Senior Management and Chaplain's Office.
- Provides administrative support to the DISA Chaplain's Office.
- Manages phone calls and visitors to the front office.
- Manages the front office alert roster and public roster.
- Collects phone rosters for DISA partners to enable effective communication at the Senior Level.
- Coordinates travel to 13 geographically separated units using DTS.
- Full time: 40 hours per week
Finance Assistant
Special Olympics- HQ
2022.08 - 2023.02
- Managed Special Olympics Incorporated (SOI)'s Visa credit card program
- Followed up on outstanding report issues
- Ordered new credit cards and ensured delivery to recipients via UPS
- Conducted the credit card audit to determine if any cards should be deactivated or any limits should be adjusted
- Generated monthly travel reports for unused tickets
- Generated monthly reporting for departmental budget versus actuals
- Assisted with accounts payable function and processing in Concur Expense management system
- Coordinated internal and external meetings and facilitate scheduling and greeting of visitors via TEAMS and Zoom
- Facilitate all finance department meetings, issuing notes and after-action items
- Sort Finance mail at HQ
- Full Time: 40 hours per week.
Mobile Notary/Notary Signing Agent
Self-Employed/Contractor
2018.02 - 2021.11
- Checked over 500 documents and identified credentials for all parties
- Administered oath to document signers to obtain affirmation of truth
- Updated journal with names and dates for permanent record
- Looked for signs of fraud or coercion and refused notarization
- Met with clients in a safe and professional environment to witness signings
- Supported timely and accurate administrative task completion
- Generated reports, uploaded documents into digital storage and prepared client case affidavits
- Managed digital databases and physical file systems
- Full Time: 50 hours per week.
Unit Program Coordinator
United States Air Force Reserve
2018.02 - 2020.01
- Served as primary point of contact to squadron commanders/directors for five administrative support programs
- Planned and implemented staff development and in-service training programs to enhance knowledge and skills
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives
- Ensured privacy and accuracy of payroll information for Air Reserve Technician (ART)
- Assisted in developing mechanisms that will ensure critical field program delivery issues are addressed; assess program impact and customer service and provide operational feedback
- Part Time: 30 hours per month.
Military Postal Supervisor
United States Air Force
2015.02 - 2018.02
- Policed movement of military mail at London Heathrow International Airport (LHR)
- Ensured outgoing mails availability to carriers and handlers for airlift
- Drafted supplemental payment and manifests
- Conducted inspections of air cargo facilities and ramp areas
- Oversaw mail handling, documented, and reported mail irregularities
- Coordinated with host nations, USAFE, DOD, DOS, and NATO staff personnel on postal operations, agreements, customs, and service
- Managed daily operations of a 13-member employee post office
- Created daily airline manifests, routed 28k airway payments
- Moved mail to five CONUS gateways
- Full Time: 40 hours per week.
Commanders Executive/Administrative Manager
United States Air Force
2012.01 - 2015.02
- Supported Command Support Staff in administrative and personnel matters/in/out-processing for 200-member squadron; coordinated Commander's appointments & tracked headquarters suspense
- Prepped correspondence, appointed action officers, set, monitored suspense, and planned all unit protocol functions
- Managed preparation, coordination, and submission of evaluation reports, executive correspondence, decorations, and awards
- Collected data, input records, and protected electronic files
- Oversaw Government Travel Card (GTC), defense travel systems (DTS), Leave Web Monitor, and Base Records Manager
- Maintained protocol throughout routine workdays and special events
- Managed, control and direction of security, emergency, and antiterrorism programs for 200 personnel
- Monitored readiness personnel folders, Status of Training & Training System and AEF Reporting Tool
- Performed networking functions between individual stations, including analysis and correction of errors caused by software, hardware, or data entry
- Monitored training progression, attendance, and deviations for monthly/quarterly status of training programs
- Developed and organized training manuals, multimedia visual aids, and other educational materials
- Maintained accurate unit personnel security files
- Scheduled initial, periodic and exit briefings and notified supervisor and employees of schedule
- Full Time: 40 hours per week.
Education
Bachelor of Science - Public Health/Business Management
Walden University
Minneapolis, MN05.2024
Skills
- Government Travel Card (GTC)
- SharePoint
- Office Organization
- Customer Service
- Electronic Management System (EMS)
- Office Supplies and Inventory
- Office Administration
- Concur Expense Management System (CEMS)
- Defense Travel System Trained (DTS)
Awards
- Airman of the month: 707 Communications Squadron 1/2013
- USO volunteer of the quarter: Ft. Meade USO 6/2013
- Airman of the quarter: 32 Intelligence Squadron 3/2014
- Air Force Commendation Medal: 32 Intelligence Squadron 2/2015
- Airman of the month: 379 Expeditionary Force Support Squadron 1/2016
- Air Force Achievement Medal: 379 Expeditionary Force Support Squadron, Qatar 2/2016
- Distinguished Graduate: Airman Leadership School Ramstein, Germany 07/2017
- Air Force Commendation Medal: USAFE Detachment 5, LHR 1/2018
References
- Tamaya Bailey, Social Worker, /214-497-0385, baileytamaya@yahoo.com
- Anedra Conlan, CMSgt, USAF, 757-778-2852, anedra.conlan@us.af.mil
- Shamarra BurneL, Accountant, 916-807-8517, shamarraburneL@gmail.com
Certification
Concise and Complete Communication 2024
Finance Fundamentals 2024
Business Acumen 2024
Myers and Briggs 2024
Timeline
Office Manager
Defense Information Systems Agency, DISA
2023.10 - Current
Finance Assistant
Special Olympics- HQ
2022.08 - 2023.02
Mobile Notary/Notary Signing Agent
Self-Employed/Contractor
2018.02 - 2021.11
Unit Program Coordinator
United States Air Force Reserve
2018.02 - 2020.01
Military Postal Supervisor
United States Air Force
2015.02 - 2018.02
Commanders Executive/Administrative Manager
United States Air Force
2012.01 - 2015.02
Bachelor of Science - Public Health/Business Management
Walden University
Concise and Complete Communication 2024
Finance Fundamentals 2024
Business Acumen 2024
Myers and Briggs 2024
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