Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Certification
Brief Overview of the Resume Owner
Timeline
Generic

Jerrod Fortner

Orange Park,FL

Summary

Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Stihl Technician and Store Keyholder

Hagan Ace Hardware
Orange Park, FL
12.2022 - Current
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Tested and calibrated instruments to ensure accuracy and reliability of data.
  • Maintained records of repairs, calibrations, and tests performed on equipment.
  • Conducted preventive maintenance procedures according to established schedules.
  • Replaced defective components or parts as needed.
  • Reviewed technical manuals and other documents related to product operation and maintenance requirements.
  • Provided technical support services to customers via phone or email communication.
  • Operated specialized diagnostic tools used to identify system faults.
  • Analyzed data collected during testing to determine root cause of failure.
  • Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
  • Provided training sessions for junior technicians on proper use of test equipment and techniques for troubleshooting complex systems.
  • Responded promptly to emergency service requests from customers in order to prevent further damage or disruption of service.
  • Troubleshot systems and equipment and ran tests to make effective recommendations.
  • Followed safety practices to safeguard against injury and damage to property.
  • Managed quality control and maintained high level of customer satisfaction.
  • Participated in training to maintain technical expertise and proficiency on applicable equipment.
  • Disassembled and repaired damaged sections and fabricated replacements.
  • Adjusted or modified equipment to enhance equipment performance or to respond to customer requests.
  • Used bolts, rivets and screws to fasten parts.
  • Maintained test equipment to safety standards to drive process integrity and data validity.
  • Restored product condition using proven techniques.
  • Updated logs and job reports for completed and pending service calls at shift end.
  • Trained customers on proper operation, maintenance, and safety of newly installed equipment.
  • Delivered on-the-job training and development initiatives to new hires and contractors.

Pipefitter Helper

Casey Construction
Leroy, AL
03.2022 - 06.2022
  • Assisted Pipefitters in measuring, cutting, and threading pipes for installation.
  • Installed piping systems including valves, flanges, pressure gauges and thermometers.
  • Cleaned and inspected pipes for defects before installation.
  • Read blueprints and schematics to determine layout of pipelines.
  • Drilled holes into walls or floors to accommodate pipe installations.
  • Connected pipes with couplings and fittings according to specifications.
  • Maintained tools and equipment used in pipefitting operations.
  • Ensured that all safety procedures were followed during each job task.
  • Provided support in lifting heavy materials onto work platforms or scaffolding.
  • Assembled supports for pipes prior to installation according to manufacturer's instructions.
  • Mixed compounds required for sealing joints between different types of pipes.
  • Measured and marked pipes for cutting and threading and demonstrated knowledge and skills in safe rigging practices.
  • Managed movement of materials and equipment to different job sites.
  • Identified and located required tools prior to starting each project.
  • Assisted craft workers from other trades and shops on variety of projects.
  • Verified and gathered measurements to determine proper piping sizes.
  • Performed rigging and forklift operations to maneuver parts and machinery.
  • Inspected worksites to determine presence of obstructions, unsafe conditions and crew errors.
  • Cut openings in walls and floors to accommodate pipe and pipe fittings.
  • Set alignment and grade using laser.

Fabricator Helper

Pro-Steel
Elm Mott, TX
04.2021 - 02.2022
  • Assisted fabricator in reading and interpreting blueprints to determine the specific materials needed for each job.
  • Set up and operated various machines such as presses, shears, saws, drills, grinders, milling machines, to cut, shape, bend and form metal components.
  • Grinded excess material from welds using portable angle grinder tools.
  • Performed minor welding duties on steel components with MIG welder per specifications provided by supervisor or customer drawings.
  • Operated forklift to move heavy objects around shop floor safely.
  • Repaired damaged fabricated products according to customer requirements.
  • Inspected parts for defects like scratches or dents before shipment to customers.
  • Installed hardware onto fabricated parts such as hinges, locks and handles.
  • Loaded raw materials into fabrication machines for processing of parts based on drawing instructions.
  • Measured dimensions of cut pieces using measuring devices such as calipers or micrometers prior to assembly process.
  • Maintained cleanliness of work area including disposing scrap metals properly according to safety regulations.
  • Loaded and unloaded trucks with materials used in the fabrication process.
  • Organized inventory of raw materials and supplies necessary for production operations.
  • Provided support to fabricator in setting up jigs and fixtures required for various jobs.
  • Utilized hand tools like wrenches, screwdrivers, when assembling fabricated items.
  • Ensured that all safety procedures were followed while performing tasks.
  • Assembled sub-assemblies following detailed instructions provided by supervisor.
  • Reported any malfunctions or problems related to machinery immediately to supervisor.
  • Used overhead crane or hoist system when lifting heavy objects around shop floor.
  • Used hand tools to position, align and secure product components.
  • Fitted and aligned parts to fit properly on products.
  • Marked cutting lines and measurements on materials.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Adhered to production schedules to meet company goals.
  • Designed and utilized templates to measure and efficiently shape products.
  • Operated, calibrated and performed preventative maintenance on fabrication machines.
  • Used welding and soldering equipment to join sheet metal components following blueprints and job specifications.
  • Disposed of faulty, broken and dirty products and reported losses to supervisors.
  • Cleaned and organized work areas and maintained tools and equipment.
  • Operated machinery and equipment to complete production processes.
  • Cleaned tools, work surfaces and storage areas to achieve proper sanitary conditions.
  • Followed workplace safety guidelines by wearing protective clothing and correctly operating heavy machinery.
  • Delivered necessary materials, tools and supplies to production workers to streamline workplace efficiency.
  • Cut metal parts with oxyacetylene torch and plasma cutter.
  • Welded metal pieces together using MIG, TIG, and other welding processes as required.
  • Inspected welds for accuracy and adherence to quality standards.
  • Performed preventative maintenance on all welding equipment.

Small Business Owner

Under Pressure Residential Cleaning Services
Wilsonville, AL
03.2020 - 03.2021
  • Developed business plans and strategies to grow small business.
  • Created budgets and monitored expenses to stay within budget limits.
  • Negotiated contracts with vendors, suppliers, and customers.
  • Analyzed market trends to inform product offerings and pricing decisions.
  • Managed staff recruitment, hiring, training, and development.
  • Designed customer loyalty programs to increase sales revenue.
  • Oversaw daily operations of small business including customer service and financial management.
  • Reviewed company performance metrics on a regular basis to identify areas of improvement or growth potentials.
  • Monitored customer feedback and implemented changes based on their suggestions.
  • Advised employees on best practices regarding safety protocols and procedures.
  • Identified new technologies that could be used to improve efficiency and productivity.
  • Researched similar businesses to determine competitive advantages.
  • Set pricing structures according to market analytics and emerging trends.
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Education

GED -

Calera High School
Calera, AL
01-2009

Skills

  • User Training
  • System Troubleshooting
  • Blueprint Reading
  • Customer Service
  • Equipment Maintenance
  • Operations Monitoring
  • Commercial construction experience
  • OSHA Compliance
  • Equipment Repair
  • Mechanical Aptitude
  • Documentation And Reporting
  • Relationship Building

Affiliations

  • Multiple Hobby-holder, including miniature wargaming (aiding in predictive thinking, organization and understanding outside factors beyond control), hunting and fishing (aiding in the development of patience and knowing th right time to act or wait), and reading, both fiction and non-fiction.

Accomplishments

  • Led a floor crew of 7+ people each day to accomplish daily sales goals and regular duties.
  • Helped achieve multiple under-budget, under-time projects as part of a fabrication team that was recognized for speed and quality.
  • Consistently made captain of extracurriculars in school
  • Earned a Safety Commendation for actions during an emergency involving a mechanical fire.

Languages

Spanish
Limited
Italian
Limited
French
Limited

Certification

  • Stihl Bronze Level Certification, earned October, 2015
  • Stihl Silver Level Certification, earned April, 2018
  • Forklift Operation Certification, earned July, 2023

Brief Overview of the Resume Owner

  • I have a dogged determination to see work finished as quickly, safely, and near-to-perfect as is possible. A traditional southern raising has left me with a strong work ethic and a desire to never leave a job poorly done. It has been noted that my educational attainment belies my level of intelligence, and I am capable of adapting well and quickly to even intellectually tasking demands. I make a point of not carrying a haughty air or know-it-all attitude, preferring to adopt the mindset of knowing nothing in order to be properly inculcated into a new line of work. In short, I am confident in my strengths, but not in a braggadocious manner, and am more than willing to keep myself humble in order to learn and become more effective as a piece of a greater whole.

Timeline

Stihl Technician and Store Keyholder

Hagan Ace Hardware
12.2022 - Current

Pipefitter Helper

Casey Construction
03.2022 - 06.2022

Fabricator Helper

Pro-Steel
04.2021 - 02.2022

Small Business Owner

Under Pressure Residential Cleaning Services
03.2020 - 03.2021

GED -

Calera High School

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Jerrod Fortner