Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jerrod Jackson

Coral Springs,FL

Summary

Dedicated and results-driven professional with a diverse background in administrative leadership and customer relations. Proven expertise in providing comprehensive support to senior leadership teams, managing day-to-day operations, and overseeing various facets of church administration. Adept at collaborating with community stakeholders, managing events, and ensuring compliance with regulatory requirements. Possesses strong leadership and management skills honed through roles in the fast-paced restaurant industry, including team supervision, training coordination, and HR support. Bilingual in English and Haitian Creole, with excellent communication, problem-solving, and adaptability skills. Eager to leverage a robust skill set, including proficiency in Microsoft Office and Google Workspace, to contribute to a dynamic Human Resources role. Organized, friendly administrator with 4 years of experience supporting clergy and other employees for church with 250+ members. Implemented efficient processes for event planning and registration. Effectively communicated information for prayer requests and maintained confidentiality for members with private concerns.

Overview

6
6
years of professional experience

Work History

Church Administrator

Embassy Church of South Florida
11.2020 - Current
  • Provide comprehensive administrative support to the senior leadership team and the Church community
  • Maintain membership data, Church calendar, and documentation such as Baby Dedication and Baptism certificates
  • Manage vendors, contractors, and services personnel, acting as the Church liaison within the community
  • Oversee day-to-day operations, including budget management, financial reporting, and facilities management
  • Supervise and manage church staff, plan, and coordinate events, and ensure compliance with applicable laws and regulations.

VIP Coordinator, The LINK: Young Adults Ministry

Embassy Church of South Florida
11.2021 - 11.2023
  • Collaborated with The LINK secretary to engage new members and provide a VIP experience
  • Used WhatsApp for member engagement, event sharing, and responding to inquiries.

Team Member/Leader/Training Coordinator

Chick-Fil-A
08.2018 - 08.2023
  • Set and monitored performance goals for employees, providing feedback for skill improvement
  • Collaborated in the recruitment process, including posting job ads, filtering applications, and participating in interviews
  • Directed training and retraining of employees, participated in new hire orientation, and facilitated smooth onboarding processes
  • Maintained a professional demeanor and positive customer relations in a fast-paced environment.

Large Events Planner

Florida Gulf Coast
11.2022 - 12.2022
  • Proposed and planned events, collaborated on promotional materials, and managed event volunteers.

Assistant General Manager

Panera Bread
08.2021 - 02.2022
  • Resolved customer issues promptly to enhance satisfaction
  • Managed team schedules, oversaw inventory, and motivated, trained, and disciplined employees
  • Supported HR functions with a focus on record-keeping, data entry, and general HR tasks
  • Conducted new employee onboarding and provided ongoing orientation training.

Education

Associate Of Science Business Administration: Human Resources Management -

Broward College (BC)
Davie, FL
01.2025

Skills

  • Recruitment Support

  • Interview Process Assistance

  • Onboarding Processes

  • Record-Keeping

  • Data Entry

  • HR Task Support

  • Administrative Support

  • Document Management

  • Policy and Procedure Creation

  • Vendor and Contractor Management

  • Calendar Management

  • Team Supervision

  • Critical Thinking

  • Phone Etiquette

  • Performance Evaluations

  • Goal Setting

  • Sensitive Document Disposal

  • Attention to Detail

  • Planning and Prioritization

  • Meeting facilitation

  • Microsoft Office

Timeline

Large Events Planner

Florida Gulf Coast
11.2022 - 12.2022

VIP Coordinator, The LINK: Young Adults Ministry

Embassy Church of South Florida
11.2021 - 11.2023

Assistant General Manager

Panera Bread
08.2021 - 02.2022

Church Administrator

Embassy Church of South Florida
11.2020 - Current

Team Member/Leader/Training Coordinator

Chick-Fil-A
08.2018 - 08.2023

Associate Of Science Business Administration: Human Resources Management -

Broward College (BC)
Jerrod Jackson