Jerrod James
San Antonio,TX
Summary
Dynamic recruiting professional with a proven track record of aligning talent acquisition strategies with organizational goals. Expertise in leveraging job boards and innovative online recruiting techniques to attract top-tier candidates. Demonstrated success in training, supervising, and motivating high-performance recruitment teams to exceed targets. Committed to a detail-oriented and adaptable approach, thriving in fast-paced environments while enhancing the overall brand presence of the organization.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Operations Director
US Army
San Antonio, TX
08.2023 - 10.2025
- While serving as the operations analyst for the US Army, I was responsible for over 250 soldiers and ensuring they maintained standards.
- Oversaw operational planning and execution for mission readiness and support.
- Implemented quality control measures to uphold standards in service delivery.
- Analyzed operational data to identify trends and inform decision-making strategies.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Active Duty Soldier
US Army
Global
09.2005 - 10.2025
Human Resource Manager
US Army
Los Angeles, CA
08.2022 - 08.2023
- Served at the largest MEPs in the country, processing thousands of records for review. As a GC at LA MEPs I managed to increase processing efficiency by more than 50%. Served as an ambassador for the US Army while coordinating for three battalions that covered all of southern California.
- Facilitated training programs to improve workforce capabilities and engagement.
- Collaborated with leadership on organizational development and workforce planning efforts.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Streamlined onboarding process to enhance new employee integration.
Director of Recruiting
United States Army
San Antonio, TX
05.2013 - 08.2022
- Talked regularly with citizens to establish rapport and become a familiar presence in the area over 5,200 square miles.
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Managed recruitment team and educated and mentored new advisors.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Established and maintained contacts with schools, employment agencies, and other public organizations to find and attract applicants.
- Streamlined recruiting processes for entire team.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Briefed senior executives on monthly projections, product launches, and other marketing plans.
Education
Bachelor of Science - Applied Management
Grand Canyon University
Phoenix, AZMBA -
University of Massachusetts Global
Skills
- Critical thinking abilities
- Hiring Trends and Analysis
- Crisis intervention and de-escalation
- Customer Trend Analysis
- Employee Development
- Sales Projections
- Statistical Data Analysis
- Market Trend Analysis
- Marketing Strategies
- Lead Generation
- Recruiting and Interviewing
- Operational efficiency
Certification
- Certified as V7 or guidance counselor and operations counselor
- Equal Opportunity (EO); Sexual Harassment Assault and Response Coordinator
Timeline
Operations Director
US Army
08.2023 - 10.2025
Human Resource Manager
US Army
08.2022 - 08.2023
Director of Recruiting
United States Army
05.2013 - 08.2022
Active Duty Soldier
US Army
09.2005 - 10.2025
Bachelor of Science - Applied Management
Grand Canyon University
MBA -
University of Massachusetts Global