Accomplished Senior Account Executive with 30 years of practical automotive experience. Committed with demonstrated success in sales, customer relations and prospecting. Ambitious and dedicated leader with experience training and mentoring new team members.
Overview
33
33
years of professional experience
Work History
Senior Account Executive
Entrepreneurial, growth-minded Senior Account Executive with extensive experience accelerating marketing enterprise account revenue growth within competitive territories
Unwavering standards of professional conduct and personal integrity
Proven track record in working collaboratively in fast paced settings, as an engaging communicator driving new contract territory growth and account retention
Closing net new accounts with corporate level decision makers
Expert analysis of operations within competitive automotive markets to achieve company plans while exceeding overall sales quota
Wide range of expertise with staffing management, DMS software sales, SaaS offerings, CRM training and a host of networking and digital product sales solutions.
Enterprise account management and new acquisition lead generation
Conducted thorough assessments of vehicle condition following the Manheim Express Inspection process
Located, started, moved, inspected, and returned vehicles on auction lot safely
Followed basic NAAA frame/structure guidelines as well as common vehicle condition flaws and how to identify them
Digital Automotive photography sales and technical expert (OVE and Manheim Express)
AS400, OVE and CAFS proficient
Conducted inventory status reporting to operations department using excel intermediately
Performed basic mechanical checks on vehicles including, powertrain, drivetrain, and electrical components
Conducted basic vehicle valuation methods and guided dealers on GFB and floor pricing
Developed and strengthened relationships with dealers over the phone, online, at the auction through planned contact and meetings
Partnered with sales in educating, selling and training customers on Manheim Express products and services
Tripled Manheim Express quota in the Baltimore Washington territory in less than 90 days.
Sr. Account Manager Sales Manager
Anchor Technical Services
01.2017 - 01.2018
Responsible for new business information technology enterprise account growth with companies ranging from $10.17 million to $205 billion in annual revenue
New acquisition lead generation inside and field sales
Update and maintain CRM database Salesforce
Develops RFP, RFQ and RFI’s for multiple business verticals
Manage a team of 7 associates to maintain existing accounts.
Business Development Manager Sales Manager
Integrity Staffing Solutions
01.2015 - 01.2017
Exceeded plan-goal 205% for 2016
Manage and coach a team of 2-3 staff members at the branch level
Assembling and creating proposals and reports for client performance metrics
RFP documentation review and red-line approval for all local new business growth
Coordinating local networking groups to conduct marketing events to drive additional leads and referrals.
Senior Account Sales Executive
CDK GLOBAL LLC
01.2013 - 01.2015
Captured $870,000 in annual DMS | CRM sales in 2014 (1st full year)
Develop an overall sales plan and forecast sales results for both the short and long term
Average account size $567 million to $7 billion in annual enterprise revenue
Develop RFP, RFQ and RFI’s
Set clear, measurable performance goals to achieve assigned sales quota
Interface and work with internal teams through the sales and implementation process Salesforce proficient
Retained $416,000 in monthly recurring revenue; 2015 - 159% of QC plan fiscal 4th Quarter 2015
Perform at 96% account retention and account renewal rate.
SEO Senior Sales Account Manager
ZENERGY WORKS | NEW GENERATION MEDIA LLC
01.2010 - 01.2013
Sold SEO, SEM, SMO and other cutting-edge website services nationwide; Word Press, Joomla and Drupal platform proficient
Analyzed and managed social media, PPC, and Digital display account strategies improve overall efficiency and procurement
Google AdWords, Analytics metrics review and developed creative briefs and events for enterprise clients
Collaborated across departmental functions to design and implement action plans to improve SEO rankings
Innovated performance indicator timelines and metrics reports for departmental creative briefs and events.
Marketing Operations Director for by Sales & Service
CAPITOL EXPRESSWAY FORD LINCOLN MERCURY
01.2007 - 01.2008
Boosted lead generation traffic from 15% to 75% through new business development processes
Oversaw a sales and service staff of 108 employees
Increased customer satisfaction by enhancing staff and employee moral by implementing new organizational climate and communication structure
Coordinated training certification, policy and compliance for all dealer personnel
Delivered Ford Blue Oval 10% recognition nationally in CSI/SSI satisfaction 23 index points within my first year of employment.
Business Development Consultant II
THE REYNOLDS AND REYNOLDS COMPANY
01.2003 - 01.2007
Consulted with key stakeholders to facilitate business development sales opportunities
Conducted nationwide workshops focused on specific Internet buying plans including implementation, auditing issues and new business technology development strategy
Earned designation as SYNC technology Certification training specialist for North America, Central America and Canada
Reynolds CMS Next Generation installation and training expert (sales, service and accounting)
Developed, managed and analyze call center and sales data nationally.
Automotive Retail Sales Manager
Negherbon Automotive
01.1992 - 01.2003
Internet Sales | Sales Management | F & I
Education
Howard University
01.1992
Baltimore City College
01.1986
Skills
Client Relationship Management
Relationship Building
Team Collaboration
Sales Quota Achievement
Accomplishments
Cox Enterprises Future Leader Recipient 2022
Cox Automotive Manheim Express President’s Club Nominee 2021